Setup and Maintenance
Discussion List
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Support Credit Card customerSummary: We would like to know how to add payment details, such as credit card information, to an account. Do we have any documentation that we can review in order to co…Mary Tse 51 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How can I show the description of the UOM and not the code at the product line levelSummary: How can I show the description of the UOM and not the code at the product line level in leads and opportunities? Content (required): We want to display the DESC…SERGIO BARRETO 32 views 1 comment 0 points Most recent by Dave Prasad-Oracle Product Master Data Management -
Business Plan Objective Split not availableSummary: Hi, I'm creating some objectives for business plans and the action "Split" is not available under actions. Already checked on App Composer and the action is add… -
Vertex ORAMAST import to CDM GeographySummary: Hi, We'd like to use Vertex ORAMAST data file as the source for CDM Geography. As per CDM implementation guide, it's supported. Can you help with the following … -
Bill To Site - cannot getting any drop down selection on the Create subscription processSummary: The Bill to Site field cannot be manually entered and there is nothing in the drop-down menu to search. I'm not sure what the issue is. Content (required): Vers…
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Customizing Contract Deliverable Notification templatesSummary: We would like to modify the Contract Deliverable Notification templates. For example, right now we may see an Overdue notification "Subject" look something like… -
How to enable the originalsourcesystemreference number child field in adaptive search?Summary: I'm using the REST API endpoint of adaptive search and I want to expose the Original Source System Reference field of an account from contact entity. The accoun…
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ARC Qualification Assessment Remediation - Oracle Fusion CloudI came here from Oracle Support Page (support.oracle.com) since I need some guidance regarding ARC Qualification Assessment on our environment for Subscription Managemen…Darryl Abapo 41 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Subscription stuck in Under Amendment and Product Line stuck in Pending ApprovalSummary: Subscription stuck in Under Amendment and Product Line stuck in Pending Approval Content (required): Subscription stuck in Under Amendment and Product Line stuc…Neelesh Varma 32 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to add team members to an account in bulkSummary: We want to know if there is a way to bulk add or remove sales team members in an account through the UI Content (required): We would like to know if there is a …
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How is it best practice to update the team members associated with an account?Summary: We are currently undergoing a commercial force maintenance process due to a change in the company's strategy. Therefore, it is necessary to start an update proc…
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Contract terms - Clause Update during approvalWe have the requirement to allow updates of the contract terms and clauses during the approval process because the approver can ask for changes in the contract and the l…Sandeep Nihalani 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Enterprise Contracts
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How to filter search results using child object fields in Adaptive Search REST API?Summary: I'm filtering the search results in Adaptive search REST API using child account fields and contact fields from parent contact object. When I tested in Postman,…
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System's time is an hour behind current time. How can we fix that?Summary: We notice a difference between the current time and the time system records any activity. Specifically any user activity appears an hour behind than normal. For…Andreas Bofilios 111 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Enterprise Contracts
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Unable to access renewal rules setup in the task "Manage Contract Rules"Summary: Unable to access renewal rules setup in the task "Manage Contract Rules" Content (required): I´m trying to set up renewal rules but can´t find the task "Manage … -
Contract Import ProcessSummary: We are currently using the contract FBDIs to import procurement/enterprise contracts, but how is everyone converting the fulfillment lines (POs) off of the cont…Farah Zekria 51 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Enterprise Contracts -
How to extract Geography validation attributes for all countriesSummary: **This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: How to extract Geography validation attributes for all co…Syed Misbauddin-Support-Oracle 101 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
Copy DFF Contract Line attributes into DFF Contract Fulfillment AttributesSummary: I have a lot of contract lines with attributes populated. I need to copy those value into the fulfillment lines. Content (required): Is there a way to copy the …Giuseppe Galluzzo 51 views 3 comments 0 points Most recent by Andreea Cotetiu-Oracle Enterprise Contracts
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Unable to translate the DCL values.Summary: We are looking fuzzy search option in FCL and currently, we have not seen this feature in FCL. So We need the DCL field value transition based on the login user…
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Is there a quotation process in Subscriptions?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: Is it possible to create a quotation having a negotiation with cus…Oscar Milan-Support-Oracle 31 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
Why is the Contract creator not receiving notification as FYI once the Contract is approved**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Why is the Contract creator not receiving notification as FYI once…Oscar Milan-Support-Oracle 31 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Enterprise Contracts
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How to migrate custom roles from one POD to other?**This post was created as part of a How to Service Request (SR)** Version : 23 A Summary: We have many custom roles defined and tested in lower instance. We would like …Varun Malhotra-Support-Oracle 31 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Is it possible to update the Default UOM of a Product using Item Service V2 web service?Summary: Update the default UOM/ default UOM Code of a product Content (required): In our Dev environment, around 200 products have incorrect UOMs. Is there a way to upd… -
How to have different Address Fields depending on the Country SelectedSummary: How can I setup up different rules / formats for the Address based on they country that is selected. For Example : Different countries can display different fie…Robert de Klerk-Oracle 81 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales