Setup and Maintenance
Discussion List
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Fill contract organization and transaction type for a billing in a contractDear All, is there a rest Api to fill these 2 values in contract billing? Thank you. -
How to Delete User in Oracle CX Sales Cloud created via setup and maintainanaceSummary: How to Delete User in Oracle CX Sales Cloud completely created via setup and maintainanace page Content (required): How to Delete User in Oracle CX Sales Cloud …
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Update the Job Title on Manage User ScreenSummary: Need to update the picklist for the Job Title under the Manage Users Screen as pictured below. No Oracle documentation seems to exist documenting where this can…
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Purpose of creating two contract numbers as part of NegotiationSummary Purpose of creating two contract numbers as part of NegotiationContent Hi Guys, Can someone help me understand the purpose of creating two contract numbers as pa…User_2025-02-10-05-51-05-868 53 views 4 comments 3 points Most recent by Farhan MS Enterprise Contracts -
Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …
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Error with dashboard linked to a infoletSummary: Hello, I have 3 infolets in the initial page and all are linked to a dashboard created at BI. When i put in page compose the path to the dashboard, the preview … -
Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Problems with Migration at CX Sales in the Module Business IntelligenceSummary: Hello, i am trying to migrate my configurations of CX Sales do the production environment through Migration process. I created a JAR file at test environment an…
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Asset is getting created in CSE_Assets_B table in SCM pillarSummary: We created asset in subscription and it is showing up in the CSE_Assets_B table which is part of the SCM pillar. We then trying to get the asset data with a Get…Sam Samaddar 11 views 5 comments 0 points Most recent by Harish Sinha-Oracle Subscription Management
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GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o…
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Multiple copies of the rule set contents of a BPM worklistSummary: Multiple copies of worklist rulesets are no longer possible starting with 23B. Content (required): Please check the attached image. On the left is an image of t…YUTA TOGASHI-Oracle 81 views 5 comments 0 points Most recent by YUTA TOGASHI-Oracle Enterprise Contracts
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How to get time zone based on ZIP code on Account UI Page ?Business wants to display TIME ZONE of an account based on its ZIPCODE from Address. So suppose a account Zip Code is 77219 for Address ( PO BOX 130548,HOUSTON, TEXAS HA…
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How to update the default Relationship Role Default ValueSummary: is there a way we can change the default Relation role of an account (Organization) when adding new relationship value? in the contact object, there is a relati…
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Industry SIC code Classification CategoryWhat is the best practice on implementing and utilizing the 8 digit extended SIC codes ? Only the 1987 SIC (4 digit) option is available in the Classification Category.
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I can't see all the Lead Processing Activities submitted from Manage Lead Processing ActivitiesSummary: When we go to Manage Lead Processing Activities task we can't view any process only the processes submitted by my user. But the customer says they have a pair o…
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Customer wants to update contact header and line start date to installed at date.Summary: currently with change in installed date only start date is updated at covered level. But customer wants it to be updated to header and line level as well Conten…Cnayyar-Oracle 21 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Why can't I see the Terms Library icons after adding the roles?Summary: Hello everyone, My problem focuses on procurement contracts and the following happens: I am adding more than 9 contract roles to a user, then I run the LDAP pro… -
Contact search using email address in CX Sales for Microsoft 365Content (required): Hi, Is it possible to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook? Currently, the user is only abl…
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How do I add a new value list in the standard Business Object LOV?Summary: How to add new value list in the standard Business Object LOV Content : I’m currently having a case where I need to add a new list of value in the Standard Obje…
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Differences between Contract Renew and Contract AmendSummary: New to understand the Contract Renew and Contract Amend to change the End Date of an Contract. Content (required): when to use the Contract Renew and Contract A…Kasinathan Palanikumar - Oracle-Oracle 61 views 2 comments 0 points Most recent by Chin Chi-Oracle Enterprise Contracts -
Schedule Lead Assignment based on recently updated recordsContent (required): When scheduling lead assignment, is there a criteria we can use so that it will only process records updated in the last N days or hours? This will b…
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In opportunity Currency field is not showing all enabled currencies.Summary: We have enabled multiple currencies for opportunity, but we are not seeing the currencies which we have enabled, in the opportunity details page in currency fie…
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Need to add the Comment or Special Character in the PO NotificationSummary: Hi, I need to add the Special character and some words like comment whenever an approver adds comments in the PO notification notification subject line. Content…Naresh Gonuguntla 31 views 3 comments 0 points Most recent by Nilesh Deshpande-Oracle Enterprise Contracts
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Need to know path folder where imported attachments reside/stored in fusion cx sales?Summary: We import PDFs as attachment linking with account as one to one. Now suppose 500 PDFs are imported against 500 account successfully. Now after 1 month suppose i…
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How can we remove the Delete action from the Action menu in fusion workspace landing pageSummary: We want to remove the "Delete" Option from the action menu in workspace objects. Content (required): As shown in below . We have removed it in page layouts but …
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How To Create A View Only Custom Role For Contract Using Security Console ?Summary: How To Create A View Only Custom Role For Contract Using Security Console ? Content (required): Hello The company needs to have one role to inquiry contracts an…Cesar Saveedra 52 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Enterprise Contracts
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I need to edit Company Profile in quick setupSummary: I need to delete the BU and LE and create again. In addition, I need to Access Quick Setup again (I can't access it because it says that my BU and LE have an er…