HCM Skill
Discussion List
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp… -
Retrieve RESTAPI JSON selected attributes in digital assistantSummary: Hi Experts, We are configuring a custom skill in ODA (Oracle digital assistant) in the builder flow we have configured a REST-API call which gives output in JSO… -
How easy is it to set up ODA to interact with absence (request, approve, query) on 24c?Summary: From its "out of the box" state, is this a relatively painless configuration? Content (please ensure you mask any confidential information): I'd like to exploit… -
how to change the wording in the ODA response promptSummary: Hi all, We are looking for a way to change a term in ODA response as we prefer. In the existing response, there is a hyperlink named "Schedule time-off" Instead…
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In Oracle Digital Assistant (ODA), how do we restrict a skills or intent for specific country usersSummary: In Oracle Digital Assistant (ODA), how do we restrict a skills or intent for specific country users ? As per the requirement, Absence Management is implemented …Abhay Subhash Damle 106 views 3 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant -
Can ODA respond to employee questions by reading from policy documents(knowledge article)?Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employe…
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Can we enable language other than English in ODA for HCM Skill. Is it available out of box?Can we enable language other than English (e.g. Portuguese) in ODA for HCM Skill. Is it available out of box?
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Knowledge Search Links from ODA Opens Classic Page instead of Redwood UXSummary: When using the knowledge search functionality through ODA, the classic pages are being displayed when the user clicks on "Open Link" from the search results dis… -
ODA Redwood Support (SaaS) HCM Implementation Project - Release 24 A thru 24 CSummary: We are looking for a business release notes that explains the Oracle Digital Assistant (ODA) functionality support in REDWOOD UI on the HCM transaction pages. W… -
list of delivered HCM V2 skills and intentsSummary: Can i find a list of delivered out of the box intents and skills for HCM V2 FDA ? Content (please ensure you mask any confidential information): Version (includ…Mostafa Hatata 15 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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ODA unable to provide link to view team's performance for Line ManagerSummary: ODA is unable to provide link to view team's performance for Line Manager. The line manager is able to access it via My Team > Career and Performance > Evaluate…
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How to change the request for tax documents from ODA to be Canadian customer centric?Summary: How to change the request for tax documents from ODA to be Canadian customer centric? Currently the HCM skill provides the links to review Year end documents fo…
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Line Manager should be restricted for Hire an Employee (Tasks) should prompt response Not AccessibleSummary: In Digital Assistant Chatbot - responses (output) - Line Manger abstract, custom roles when type command "Hire an Employee" should be restricted to access Tasks…Ravi Chandra HCM Implementation 61 views 11 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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In HCM ODA, error while fetching project details.Summary: While Enter the phrase related to project management it shows "I don't recognize your account information. Please check your username and password and sign in a…
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How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi… -
When we click on Clock in or out hyperlink in chat bot an empty page is opening.Summary: Hi Team, When we click on Clock in or out hyperlink in chat bot an empty page is opening. Please find below screen shot. Content (please ensure you mask any con…Dharma88 22 views 5 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Error: "The service limit for embedded custom component service deployments has been exceeded."Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content "The service limit for embedded custom component service deploy…Dr Surlina Yin-Oracle 76 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
Delete Skill from ODAWe have enabled Standard ODA for SaaS customer and Customer has only HCM Modules but standard ODA is also showing other modules skills like Expense , Finance skill, how …
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Push notification to update Career PreferencesSummary: We would like to push a poll to employees to update their Career preferences Content (please ensure you mask any confidential information): Could anyone please …
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …Dr Surlina Yin-Oracle 32 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Extended HcmV2 skill responds "You don't have permission to access this information."Summary: To meet business requirements, we have extended the HcmV2 skill and disabled few intents. The extended Hcm skill works properly with enabled intents. We have cl…
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How to call the REST API and print the response back in chatbot from Oracle Digital AssistantSummary: I'm working on creating a custom skill to apply leaves from ODA. Found an "API Services" option under settings and also found call rest services components in t…
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Consistency of date formatting in responsesSummary: As a UK based company we use the date format DD/MM/YYYY, the majority of responses our DA gives does correctly this this formatting, just as asking for holiday …Colin Smith 11 views 3 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Extended Approvals skill responses eventually lose Rich text formattingSummary: Extended approvals skill initially interacts and responds with rich text format responses, but eventually the rich text formatting of the responses is lost. The…Keerthi Chinthapatla 1 view 7 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant -
Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant
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Extended Approvals skill responses eventually lose Rich text formattingSummary: Extended approvals skill initially interacts and responds with rich text format responses, but eventually the rich text formatting of the responses is lost. The…Keerthi Chinthapatla 11 views 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile