HCM Skill
Discussion List
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Digital Assistant Pre Provision setupSummary: I am encountering an issue while trying to install Digital Assistant. I am the Administrator but still getting this msg and not able do the setup the digital As…Revanth.Rondla 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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How to fetch the names of open project from fusion by using digital assistantSummary: I want to built the digital assistant by using Visual mode . Basically, there is use case to fetch all the names of open project from oracle fusion. What to sta…Dhanashree 11 views 1 comment 0 points Most recent by Adrian Paun - Oracle-Oracle Project Management
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Receiving Permissions Error From Digital Assistant Expense BotHello, I am receiving the following error when attempting to enter expenses through the SMS chat bot: "Sorry, I can't start an expense for you because you don't have per… -
ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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go impact the visibility of that roleSummary: good morning,a custom role and I need to trace how and what goes impact the visibility of that role,how can I do that? thanks all
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User with only Digital Assistant - Manager role is not able to see chatbot/"Ask" iconSummary: I have a question related to Digital Assistant - Manager role. Actually when I tried adding only the delivered Digital Assistant - Manager role to an employee a…Anshuman Chatterjee 12 views 1 comment 0 points Most recent by Marius Voicu-Oracle Digital Assistant
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Looking for sample use cases for LLM integration with ODA in HCMSummary: We are looking for sample uses cases for LLM integration with ODA in HCM. Content (please ensure you mask any confidential information): As per the Oracle docum…Anoop K N 42 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Looking for options to mitigate limitations of LLM while integrating with ODA.Summary: Looking for options to mitigate limitations of LLM while integrating with ODA. Content (please ensure you mask any confidential information): Below are the gene…Anoop K N 31 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Amit Dabke 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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What customizations are allowed with out of the box ODA?Summary: We are using the ODA instance that is paired with our Fusion HCM instance with the HcmV2 skills (ODA is out of the box) in our test environment. We understand t…
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Where is the most up-to-date version of the "Use Chat for HCM" document?Summary: Where is the most up-to-date version of the "Use Chat for HCM" document? The last version I can find is from 2022. Content (please ensure you mask any confident…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…Sravani_Vaka 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse… -
ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Dr Surlina Yin-Oracle 3.2K views 47 comments 25 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu…
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Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…
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How to include document of record skill in Oracle digital assistantHi Team, We have below business requirment to configure in ODA, would require your advice in achieving it. 1) Will Digital assistant enable a user to request for a docum…
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where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…aditi_b-Oracle 24 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo…
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Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 467 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can we change the size of the cards in the Direct Reports View intent (directReports.view.others)?Summary: Can we change the size of the cards in the Direct Reports View intent (directReports.view.others) that is seeded with the HCMv2 skill? Content (required): The c… -
ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1…
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textReceived Action property not workingSummary: Hi I am using textReceivedAction :"intent" , but its still showing the same, Required to call the intent for passed message Content (please ensure you mask any …