Setup
Discussion List
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t… -
How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
Unable to create Knowledge Group / Knowledge Dialogs in ODASummary: Hi All, There is a functionality of Knowledge Group which is introduced in ODA. We followed standard documentation shared in link below to open the side menu an…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate… -
How to enable Knowledge Dialogs in ODASummary: We are looking forward to enable Knowledge Dialogs in ODA so as to use RAG functionality which is offered. This is enable better document searches which more gr…
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External candidate skillSummary: Hi - I followed all steps from below mentioned oracle document and enabled OFA for external career site but boat is not responding to any message. I did configu…
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 4 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error :
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Error: "The service limit for embedded custom component service deployments has been exceeded."Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content "The service limit for embedded custom component service deploy…Dr Surlina Yin-Oracle 79 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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How can we restrict a Line Manager from hiring employees via the Digital Assistant Chatbot in OracleSummary: Is there a way to limit a Line Manager's ability to hire employees using the Digital Assistant Chatbot in Oracle Cloud HCM, considering that the hiring function…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant -
Is it possible to associate IDCS with OTBI?Summary: I would like to know if anyone has already associated IDCS with OTBI to extract reports. For example: Which intents had the most matches? What is the most searc…Daniel Madrigal 2 views 1 comment 0 points Most recent by Julian Challenger-Oracle Digital Assistant
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Is there an updated "Use Chat for HCM" document available?I found a Use Chat for HCM document from Oracle that was from 2022. Is this the up-to-date document? Have the delivered intents changed since 2022?John Livezey 2 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…Dr Surlina Yin-Oracle 72 views 4 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Resignation access denied from ODASummary: Resignation Deep link opens a new tab with null header and Access denied error message. However user is able to access Submit resignation under Me from the dash…Keerthi Chinthapatla 21 views 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant
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Can we hide the things you can do suggestions without disabling the functionalities?Summary: Hello all, Client wish to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it on…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …Dr Surlina Yin-Oracle 102 views 7 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…Dr Surlina Yin-Oracle 191 views 6 comments 2 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Digital assistant is showing all notification for the question What's still waiting to get approved?Summary: Hi all, The digital assistant provides employees with details of all completed, withdrawn, and pending approval requests [FYIs] when employees ask questions lik…
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How to change the order of the skills appearing in the chatbotSummary: Change order of skills in Chatbot Content (please ensure you mask any confidential information): Hi All, We are trying to change the order of the skills that ap…
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Can employee view history of transactions done by him / her in Digital AssistantSummary: There are multiple transactions which employee does using digital assistant. How can employee access the transactions done by him / her in the past through ODA …
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 35 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check the…
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…