Setup
Discussion List
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Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o… -
AI agent studio vs ODAHi Team, Can anyone help me understand difference between ODA and AI agent studio. Can we implement both together and the single chatbot link both together. Any directio…
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How to change branding of Digital Assistant ChatbotHi, They have removed the "Ask Button" configuration in HCM Design Studio. Is there a way to change the brand or widget logo of the chatbot? Thanks, Xena
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why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…
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How do you remove the PIN in expense skill?Hi everyone! How to remove the PIN in expense skill? It is in composite bag and I tried setting the "Prompt for Value = false" and instead showing the summary of expense…
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I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic?I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic? Since I’m using a resource bundle for bot responses, I can’t enable bot… -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…Dr Surlina Yin-Oracle 3.7K views 35 comments 7 points Most recent by Martin Deh-Oracle Digital Assistant -
Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…
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LLM Handler not working while deploying on OKEHello, We are trying to do some experimentation around ODA LLM Block. While we managed to migrate from /generate to /chat model by altering the request payload, we encou…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…Rumaisa Khan 492 views 4 comments 2 points Most recent by Srinivas Nadella Digital Assistant & Mobile
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Chat bot for Helpdesk request creationSummary: When I am try to create a helpdesk request ticket in chat bot. It throws an error: "No matches were found" Content (please ensure you mask any confidential info…
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Multilingual Digital Assistant botSummary: we're not seeing Canadian,French and Spanish in the list of Native support. How should we proceed? Content (please ensure you mask any confidential information)…
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ODA language supportSummary The basic (which comes with Core-HR subscription) chat-bot will be native language supported (auto-detects different user languages and responds in same language…Priyanka More-Oracle 139 views 16 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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How to route user's unanswered query to HelpDesk SkillSummary: Hi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any us… -
REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g…
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Submitting Multiple receipts in Expense Skill not workingHi everyone, We are implementing the expense skills and while testing I'm encountering an issue with "Upload multiple receipt at once" flow and checking the logs won't g…
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Chatbox not recognizing Expense Type for Expenses creationSummary: We configured the Chatbox for Expenses but is not recognizing the expense type. Is bringing a list of Expense Types but not the one I requested (Association/Due…Pablo Schenquerman 71 views 28 comments 0 points Most recent by Xena Arcabos-133101 Digital Assistant
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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SSO configuration failure in ODAHi, We are trying to configure SSO for Oracle Digital Assistant (ODA) when deploying a bot to Microsoft Teams. The Oracle documentation instructs us to configure the App…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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How-To: Customizing Messages returned from the Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will learn: * Configu…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.7K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant
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Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
I am not able to get ODA ask button on home page. It is visible on all other pages.Summary: Hi Team, We have configured Oracle Digital Assistant in Test environment. All the configurations done are working fine. The only issue we are facing is that the…Sonam Gangwar-Oracle 16 views 2 comments 0 points Most recent by Sonam Gangwar-Oracle Digital Assistant