User Experience
Discussion List
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Difference between HR Help Desk Request and Internal Service RequestSummary: Need help to understand how differently we can use the 'HR Help Desk Requests' and 'Internal Service Requests' Content (required): We are implementing NextGen H… -
Guided Learning Green Help Icon is blinking and content is not readableSummary: User want to read the Oracle Guidance Learning details on the Green Help icon ( Question mark ? icon) before adding the Category on the Requisition page but whe…Shrey_Kothari-Oracle 53 views 3 comments 0 points Most recent by Khanh Nguyen-Oracle Oracle Guided Learning -
Looking for backend table to get the results for item substitute data available in plan inputsLooking for backend table to get the results for item substitute data available in plan inputs as we are facing issues due to hierarchy based relationships being defined…KRS 1 view 1 comment 0 points Most recent by Thejaswini Kamreddy-Oracle Supply Chain Planning and Collaboration
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Oracle documentation for planning modules process flowSummary: Hello, Does oracle documentation have any file or white paper that depicts how all the planning modules - replenishment planning, demand management, supply plan…Thushara Unnikrishnan 31 views 1 comment 0 points Most recent by Yann Consolin-Oracle Supply Chain Planning and Collaboration
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Can we display additional KPI/Metrics within Resource Utilization tab of Production SchedulingSummary: Currently, in Resource Utilization tab of Production Scheduling, we can see KPIs including downtime, maintenance, changeovers, runtime. My client wants to know …User_VK9EN 21 views 1 comment 0 points Most recent by M. Bolsinger-Oracle Supply Chain Planning and Collaboration
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Autoload a Survey when User has finished the related GuideSummary: Happy New Year Team! We are looking to enhance user engagement with Oracle Guided Learning by enabling the auto-loading of an OGL survey immediately after users…
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How to add inactive date to Help Desk contact picker using VBS?We have a requirement to add the inactive date of our ex-employees in the contact picker card - is this possible through VBS and if so, is there guidance on how to do th…
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Table is not working due to exceeding the data limit of 250K. Any pointers on enhancement?Summary: Planning table is not working due to exceeding the data limit of 250K. Any pointers on enhancement release for exceeding the data limit. Content (please ensure …Shubham Chinchwadkar 11 views 1 comment 0 points Most recent by Arun K A-Oracle Supply Chain Planning and Collaboration
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In Back log management difference between "Run plan", "Refresh and plan" & Start back log ESS JOBSummary In Back log management difference between "Run plan", "Refresh and plan" & Start back log ESS JobContent Hi, Can some one help me to understand the functionality…User_2025-02-06-00-45-24-855 51 views 4 comments 0 points Most recent by Yann Consolin-Oracle Supply Chain Planning and Collaboration -
Assign To not populating list of available case workersSummary: We're not able to assign our cases to case workers as the Assign To is not populating. The Case Manager has the OOTB Case Manager and OOTB Human Resource Specia…
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Assign to field does not list any values?Hi team, User have delivered case manager role and next gen helpdesk admin role assigned. But when he tries to create a Case , assign to field does not list any values. …
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How do i create custom infolets and add to the Redwood HR Help Desk Dashboard PageSummary: we would like to create our own infolets to display on this page but cant figure out how to do that .. we would also like to remove these delivered infolets Con…
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Demand Plan: can we mass update the measure 'Shipments Forecast Generate Forecast'Summary Demand Plan: can we mass update the measure 'Shipments Forecast Generate Forecast'Content Hi Team, We are looking for capability to mass update the value in meas…Ramesh Choudhary 47 views 4 comments 0 points Most recent by Catherine Alequin Supply Chain Planning and Collaboration -
List of natural accounts in OracleSummary: We would like to know and see if there is a listing of every GL Natural account that is referenced by Oracle as a system used account. Content (please ensure yo…Trixia Shane 31 views 3 comments 0 points Most recent by Thierry Lamote Supply Chain Planning and Collaboration
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User Is Kicked Out Of the Application When Schedule Query Is Selected and OGL enabledSummary: Good morning, We successfully activated it in the production environment and published two process pilot guides. However, we have encountered an issue running q…
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How to enable CTI / IVR Integration in Next Gen Helpdesk ?We would like to know about the pre-requisites and related work to enable Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) in HR helpdesk to aut…
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The transaction failed the funds check process. (XCC-675370)Is it possible to update the Text of the Check Fund Messages (Error, Warning) in Oracle Self Service Procurement? for example instead "The transaction didn't pass the fu…Hussein Al Nod 101 views 1 comment 0 points Most recent by Prakash Arumugapandian-Oracle Oracle Guided Learning
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Our Oracle Learning users are not able to enroll in more than one offering at one time.Our users can enroll in a course offering, but when they try enrolling in another offering on a different day and time, Oracle Learning blocks the second enrollment. Our…