User Experience
Discussion List
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Category definition limit in Internal Help DeskSummary: Is there a limit to defining categories in the Internal Help Desk? -
Publish Account HierarchiesSummary: Wrongly created this question, pls advise how to delete? Thanks! Content (please ensure you mask any confidential information): Version (include the version you…
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ATO BOM explosion and behaviorSummary We have a model, option class, phantom and purchased item as a hierarchy. In this hierarchy model, option class and purchased item are enabled for planning, whil…Sreelekha P-Oracle 56 views 3 comments 0 points Most recent by Adhavan Supply Chain Planning and Collaboration
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How to disable automated email for Redwood Help DeskIs there a way to disable the below automated system email? Our requestors receive this email when an Agent responds to them within the HD request and they also receive …
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How Can we give PO Delete Rights only userSummary: How Can we give PO Delete Rights only user without job role of Procurement manager Content (please ensure you mask any confidential information): How Can we giv…manoj.kumar4 1 view 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning
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How can we Restrict uploading ADFDI Invoices of Invoice number Length Maximum 16 DigitsSummary: How can we Restrict uploading ADFDI Invoices of Invoice number Length Maximum 16 Digits Content (please ensure you mask any confidential information): How can w…manoj.kumar4 11 views 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning
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how to translate custom fields in HR Help DeskSummary: Hi All, Our client has requirement to translate custom fields on HR Help Desk. They have got 3 language packs(French, German, Dutch) and when translating the pa…
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OGL Tool Tips Accessibility and Keyboard NavigationSummary: As we continue to roll out our Talent module features, we're having our product and accessibility team test our OGL builds. They came back with these two themes…Abrahamson, John 91 views 6 comments 1 point Most recent by Sachin.Kumar-Oracle Oracle Guided Learning -
Is it expected for a Process Guide in Oracle Guided Learning to display incomplete steps?Summary: We are implementing Oracle Guided Learning (OGL) for one of our clients and configuring a process guide. While the video and step-by-step components of the guid…
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Expected behaviour for 25A "Suggest knowledge to employees when creating a Help Desk Request"When profile option ORA_HD_KM_SUGGEST_ON_CREATE is set to 'Show When Request Submitted' it asks the user if the suggested knowledge is useful and if they would like to d…
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Could migrating to Redwood potentially cause data loss in the instance or can impact configurations?One of our clients is migrating to redwood and they have serious concerns about the configuration changes and potential data loss after the migration. They are expecting…Srijita Chatterjee 11 views 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning
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Subscription management is not visible to Help Desk AdminsSummary: The Next Gen Help Desk Administrator can't access Subscription Management to configure standard coverages. What access is required for the Help Desk Admin to pe… -
How to setup Testing accounts for Employee UsersSummary: Currently we have "Test" employee's setup in one of our Dev Pods - but when we do a refresh from Production to another Pod, we lose our testing user accounts. I… -
How can I configure a message by Oracle Guided Learning (OGL) to display only once?Summary: How can I configure a message within Oracle Guided Learning (OGL) to display only once preventing it from reappearing upon subsequent logins? Content (please en…Srijita Chatterjee 83 views 7 comments 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning
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How to skip a step if a section is not visible during hire actionSummary: We are planning to implement Oracle Guided Learning process for HR actions and wanted to check if anyone has implemented guided learning for Hire an employee ac…Bhardwaj Yash 81 views 7 comments 0 points Most recent by Sachin.Kumar-Oracle Oracle Guided Learning
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How to remove Close and Copy Help Desk RequestSummary: We would like to remove the 'Close Help Desk Request' and 'Copy Help Desk Request' actions from the Next Gen Human Resource Help Desk User- is this possible? I … -
How to disable Responsive UI "Explore Careers" button after migrating to Redwoods Career DevelopmentSummary: We have configured the new career development page (fscmUI/redwood/career-development/careerdevelopment), however when a user navigates to Me > Career Developme… -
Learning - Search for Ignored AssignmentsHello, Context: a Learning specialist has identified and purged “ignored assignments”. They no longer appear in the plan as errors. However, this Learning specialist doe…
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HRHD Can I disable a quick action from the actions search bar?Summary: Hello, Can I disable a quick action from the actions search bar? Hi, our client would like to disable the action that allows an employee to close a service requ…
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Does Guided Journey for RSSP require additional LicensingWe plan on using basic guided journeys in Redwood SSP and thru all the webinars and Release Notes I can't find where it addresses this question. I assume no unless we us…Scott at Denovo 41 views 1 comment 0 points Most recent by Chris Supangat-Oracle Oracle Guided Learning -
Candidate communication stored in TaleoSummary Candidate communication stored in TaleoContent I have already submitted this idea in the idea section about this but I would be interested in opening this topic …User_2025-02-04-07-00-15-376 24 views 3 comments 1 point Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE) -
How can we translate HR Help Desk email notificationsHi All, We have a requirement where the client wants the email templates to be translated. The client already has purchased language packs. However, when I try to config…SrikarVishnubhotla 21 views 1 comment 0 points Most recent by Dumitru Grosu - Support-Oracle Help Desk
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Case action 'Compose Message' not visibleSummary: The action 'Compose Message' is not available in the list of actions from the Case action bar. The latest 'Using Case Management' user guide shows that this sho…
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Employee Search screen displaying pending worker recordsHi all, The 'Employee Search' quick action for HRHD is currently displaying both Employee and Pending Worker records. Is there a way we can restrict this to only display…
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Transactions in plan inputs not displayed in supply planSummary: Discrepancies between Plan inputs and Supply Plan for the same transaction Content (please ensure you mask any confidential information): Hello, I have difficul…Alexandre Chea-Oracle 41 views 12 comments 0 points Most recent by Thierry Lamote Supply Chain Planning and Collaboration
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Copy value of Primary Contact into a custom fieldSummary: On the Case Management landing page, the Primary Contact and Primary Contact: Name columns are not showing any values, even though a Primary Contact has been as… -
Planned order created against forecasts whereas item has enough quantities and no safety stockSummary: Planned order created against forecasts whereas item has enough quantities and no safety stock Content (required): We are trying to understand why a planned ord…Alexandre Chea-Oracle 102 views 18 comments 0 points Most recent by KKZ Supply Chain Planning and Collaboration