Benefits Employee Self Service
Discussion List
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Receive error "Remove contact as a dependent or beneficiary from benefit plans before end dating"Hello I am receiving an error when trying to end date a contact who has passed away. This contact is never been listed as a beneficiary nor enrolled into health plans. D… -
Summary of Elections at Open Enrollment is not triggering newly added templateWe have added a new template along with the Seeded one. So currently we have two templates. After 26C upgrage, When an employee submits enrollments, this alert triggerin…
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Need to create plan reasons for opting waive planSummary: Hi Team, We have requirement to create reason for opting waive plan on enrollment page from employee self service. Suppose if employee is opting waive plan, the…
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How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
How to hide quick actions and contact us links in Redwood Benefits Self Service.Summary: How to hide quick actions and contact us links in Redwood Benefits Self Service. As our client doesn't wanna see any data other than only enrollment page. Conte…
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Redwood- Replace content 'Verify people you’d like to cover' on Benefits self service page.Summary: Hi All, Is it possible to Replace 'Verify people you’d like to cover' text with custom text on Benefits Self Service page.In Redwwod. Thank You Content (please …
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Audit Reports - Benefits Business Objects - Dependent changesSummary: We have enabled the Benefits product in Audit Reports to be able to report on changes that employees make thru self-service. Particularly we would like to be ab…
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On Redwood page how can we modify the verbiage on Self-Service Enrollment page under ME > BenefitsSummary: We have a requirement to edit the verbiage which gets display on Self-Service enrollment page for Open Enrollment text. Change from : Your open enrollment windo…
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
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Custom form and approvalSummary: We have a requirement to create a custom form for auto allowance and route it to supervisor and then to payroll department Content (please ensure you mask any c…
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Benefit Option Effective 01-Jan-2027: Visible During Open Enrollment Only, Not for Subsequent QLEs.Summary: Question: I need to create a new benefit option with an effective date of 01-Jan-2027. This option should be available and visible only during the Open Enrollme…
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Select benefits plan option based on another plan option during employee self-service enrollmentSummary: We have a client requirement to select benefits plan option based on another plan option as selected during employee self-service enrollment. For example - If a… -
can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t…
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How to change the Benefits ESS landing page UI text in redwood?Summary: How to change the text marked in the below screenshot. The customer wants the following changes 'Your Benefits' text to 'Life Insurance' 'Your enrollment window…
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth…
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How to display due date for uploading document for pending action for dependent verification in ESS?Summary: On admin pages under Benefits Summary, pending actions are displayed with due dates. However, self service pages (Me → Benefits → Pending action section). Is th…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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status shows pending approval in completed sectionSummary: The benefit admin saves a Pending action by entering the received date without selecting approve, causing the certificate to move to Completed status while stat…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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How to Hide in Redwood Employee Self-Service Enrollment Window CountdownSummary: How can we hide the text for the enrollment window countdown in Redwood in ESS? Content : Version (include the version you are using, if applicable): 26B
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Best Practice for EOI Processing for Late Entrants to Supplemental Employee Life InsuranceSummary: We currently have Evidence of Insurability (EOI) configured during Open Enrollment (OE) for regular entrants enrolling in Supplemental Employee Life Insurance p…
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How to display benefits Policy document by legal entitySummary: We have different policy documents for different Legal employers as they are eligible for different plans. we do not want employees to other groups benefits pol…
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In Benefits HCM Redwood pages, can we require employees to go through all plan types?Summary: In Benefits HCM Redwood pages, can we require employees to go through all plan types before submission on self-service? If so, how can that be achieved? Content…
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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New Hire / Newly Eligible enrollment during Open enrollment and after Open enrollmentSummary: Dear All, The client requires separate navigation for the following: One for New Hire / Newly eligible / ongoing eligible Life Event enrollments during Open Enr…
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Life events and Open enrollment using Benefits Agents - how to handle current SPD's and future datedSummary: We would like to implement Benefits Agent in the next month for life events prior to Open enrollment in self service. Currently, we have our approved SPD's for …
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How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio… -
The plans like HCFSA, HSA has to end date in the termination date and not on the day beforeOn the occurrence of the life event, 'Termination', I want to end date the plans on the day of the termination event and not on the day before termination. eg: If an emp…
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Enrollment Change Restriction: Main Options are not visible when the previous coverage is WaiveThe issue occurs when employees who are enrolled in Waive Medical or Waive Dental are unable to view or elect any of the main Medical or Dental plans during a subsequent…