Benefits Employee Self Service
Discussion List
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl… -
Unable to view change beneficiary task under quick action redwood benefitsSummary: Approach: Published a sandbox: navigated to Me → Quick Actions → Benefits, enabled Change Beneficiaries with Visible = Yes and Mobile Enabled = Yes. Selected "A…Mansi_shingnapure 1 view 0 comments 0 points Started by Mansi_shingnapure Payroll and Global Payroll Interface (GPI)
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Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin… -
Enforce dependent and beneficiary designation during enrollment not working correctlySummary: Enforce dependent and beneficiary designation during enrollment not working correctly Content (please ensure you mask any confidential information): Hi, Could s…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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HSA process negative deductionsSummary: When we process HSA we see it is processing negative deductions. any thoughts how do we fix it. Content (please ensure you mask any confidential information): V…
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Unable to see life event in BACSummary:. Hello, Employee has submitted a life event from self-service and shared the enrollment summary. When we check in BAC we are not able to see the life event. We …
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Compensation Calculation Formula Returns 0 for Self-Assigned Life EventsSummary: This formula is used to calculate salary across multiple assignments. Formula must loop through all active assignments of an employee and sum the salary. This i…
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Can we change the Relationship Start Date labelSummary: The customer wants to change the Relationship Start Date Lable to "Effective Date' under people to cover while adding and editing a contact. is this possible to…
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How can create a Approval Workflow in Benefits Module?Summary: Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, b…
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How to hide individual input fields in contacts additional info in Redwood page?We have a requirement to hide the tobacco use and the student status field to be hidden from the employees while creating/editing a contact and it should only be visible…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
need to hide total cost per pay period for retireeSummary: Hi Team, As per our client requirement, we need to hide the total cost per pay period for retiree employees on review and submit page in redwood pages. Is this …
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable … -
How to put dependent restriction for a option in a planSummary: Hi, We have a plan 'Extended Dental' which has options such as EE , EE+1, EE+2. When employee does not have dependents/valid dependents then it should allow the…
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How can create a Approval Workflow in Benefits Module?Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, benefits m…
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Reduction in Coverage Amount Due to Age Change to 70 YearsWhen the employee reaches the age of 70 years, the supplemental insurance coverage amount for both the employee and spouse should be reduced to 50%. Followed the below w… -
Expense Management in Benefits in CanadaSummary: Expense Management in Benefits in Canada Content (please ensure you mask any confidential information): Hi All, Greetings! This question is about handling the e… -
Pension Plan/Schemes Setup for CanadaSummary: Hi, we are trying to setup a pension plan or pension schemes outside of the regular benefit program with contractual enrollment and notification letters. But ca…
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Is there any way to change the return to 'Report a life event' after enrolling?Summary: Currently, after you 'report a life event', and continue to follow that flow all the way through post-enrollment activities, you are returned to the 'Report a L…
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can you add another step to post-enrollment section in benefits ESS enrollment?Summary: We would like to add another step to the Post-enrollment section to instruct EE's to print their elections. Can that be done? Content (please ensure you mask an…
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ESS - Close Enrollment Job not closing life eventsSummary: Hi All, We have scheduled "Close Enrollment" jobs to run daily (over night) to close the life eevnts for which election was made by employee. But, its not closi… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr…
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Benefits Redwood - Self Reported Life Event has two plans that require updating in errorIn Redwood Benefits, when enrolling in benefits we have two programs. One program is impacted by an employee initiated life event and the other program is only for parki… -
Mandatory beneficiary fieldIs it possible to make it mandatory for a beneficiary to be established before allowing submission of benefits? I have tried by selecting the check box named Enforce dep…
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Past dated life events backs out the conversion life eventSummary: Past dated life events backs out the conversion life event Content (please ensure you mask any confidential information): Hi, We have a conversion life event as…
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Benefits Eligibility Start DateSummary: we have a customer moving out from Legacy System (example Plan System) to Oracle HCM cloud. The Legacy system has the field called Benefits Elgibility Start Dat…