Benefits Employee Self Service
Discussion List
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HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of… -
25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on… -
DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a… -
How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad…
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→…
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Redwood- Cloud Benefits show or hide Person Info fieldshttps://us.v-cdn.net/6034893/uploads/M055YN4OAU8S/presentation2.mp4 Summary: This video will show users how to show or hide additional attributes on the Person Info Quic…
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Edit Component is grayed outSummary: I am trying to remove the life event name on the election overview page and the edit component is grayed out. Has something changed with new releases for page c… -
Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y… -
Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…Vivek Gopalakrishnan-Oracle 31 views 1 comment 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…
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Trigger life event based on anniversary dateSummary: Hi, We have a requirement where the life event should get triggered based on anniversary date for retirees. Eg: If the employee became retiree as of 02-Mar-24, …
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Creation of a field in Benefits space for inputting early retirement date - Rate value calculationWe have a requirement where employees should have the flexibility of entering the Dynamic - Early retirement Date, basis the input, rate values are calculated differentl…
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How to add content in 'Get to Know your Benefits' section in benefits self service landing pageSummary: Hi, How can we modify or update the content for 'Get to Know your Benefits' section when an enrollment window is open? Content (please ensure you mask any confi…
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Employee are not able to elect Dependent in the PlanHi, We are trying to elect Beneficiary under a Plan that is set to Automatic Enrollment. We removed this Automatic Enrollment to one of our environments. In which we wer…
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Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.…
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Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous…
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Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
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How to keep enrollment for divorce LESummary: For Divorce LE how to keep the enrollment for HSA, dental and vision plans as EE + Spouse, instead of Waive can it be set up to keep the same medical, dental an…
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How to add/modify Benefits Life Events drop down optionsHow to add/modify Life Events listed in the "Report a Life Event" section of the Benefits self-service center? https://us.v-cdn.net/6034893/uploads/ZS463A5DZHB0/life-eve… -
I want to display custom message which is US specific in benefit screenSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Termination Life Events need to be EvaluatedSummary: Past Termination Life Events Not Evaluated Content (please ensure you mask any confidential information): We have a scheduled process for Termination Life Event…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …