Best Practices
Discussion List
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UPDATED - Product Notice: Sender "From" Address Validation Coming to Eloqua [Nov 2025]With the arrival of Eloqua's 25D (Nov 2025), we're making configuration updates to enhance email deliverability in Eloqua. Overview To better align with email deliverabi… -
2026 Oracle Cloud HCM COE Customer Summit - Recorded Replays AvailableThank you for making the Oracle Cloud HCM CoE Customer Summit a standout success!🚀Whether you joined us live or couldn’t make it this time, we’ve got you covered. All s…John Cafolla-Oracle Cloud HCM CoE-Oracle 171 views 2 comments 1 point Most recent by Maxime Pignot-Oracle HCM Center of Excellence -
is anyone used urldatabypostasync function , is it support for restapis if yes how can use it?Summary: I am going to invoking the CPQ action from CPQ to CPQ. It should be an async call , how can i use that? Content (please ensure you mask any confidential informa… -
Compliance Ready: Email Sending in EloquaEmail compliance is no longer optional. Compliance Ready in Eloqua is the stage where validated sender addresses, bounceback alignment, MX routing, and signature rules c… -
Form Submitted with no contact creationHello! :) Eloqua form was submitted on Jan 21, 2026 & we see the form submission only after importing the excel file of the form submits. The contact was not created - t…
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February Interactive Demo Hours: Revenue TransformationIn this one-hour showcase, you’ll see Oracle’s Revenue Transformation application suite in action—including Configure, Price, Quote (CPQ) and Subscription Management. Di…Kayleigh Halko - Oracle-Oracle 1 view 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Configure Price Quote
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Responsys Connect - Importing numbered filesHello, Let's say our IT breaks files into multiple files when they are too heavy: File_1.csv, File_2.csv, File_3.csv, etc. All these files must be uploaded daily. Is it …
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February Interactive Demo Hours: unified Marketing and SalesIn this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our customer data platform, marketing automation platform, sales au…Kayleigh Halko - Oracle-Oracle 1 view 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Eloqua
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Oracle Commerce Cloud PCI Attestation of ComplianceWe are in need of a copy of Oracle’s PCI Attestation of Compliance (AOC) for Oracle Commerce Cloud. This AOC is required for an active PCI audit with a target deliverabl…
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Integrating Campaign Response from two SFDC instancesSummary: Hi there, we have a client that has two SFDC instances and needs to integrate campaign and campaign responses to both of the instances accordingly. I see there'…
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What duration do you typically choose for email inactivity filters for B2B emails?B2B list hygiene is a crucial topic in email marketing 🧼 Many professionals emphasize the importance of keeping your contact list clean, but the definition of "clean" c… -
Does Using “Save from Form” Affect Commerce Action Efficiency?Summary: Does using the “Save from Form” option significantly affect the performance of a Commerce Action? Content (please ensure you mask any confidential information):…
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CPQ Eligibility Rules LimitationsWhat are the practical and system-defined limitations of Oracle CPQ Eligibility Rules? Specifically: Is there a maximum number of SKUs or customers that can be handled e…Yashasvi Seethalam 1 view 3 comments 0 points Most recent by Dillon Witt-Support-Oracle Configure Price Quote
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When Silence Isn’t Fatigue: Technique C for Re‑Engaging Unengaged ContactsFatigue gets a lot of attention, and it should. Fatigued contacts are overwhelmed, and respecting their limits protects your deliverability and your relationship with th…
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Best practices for batching and send strategy?Hi Eloqua Community, I’m scheduling a weekly newsletter send to a list of ~20,000 contacts (dedicated IP) and currently have: “Break send into smaller batches” enabled (…
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Requisitions with New Submission visibilitySummary: Ability to easily identify requisitions with new submission Content (please ensure you mask any confidential information): We recently introduced a new draft st…
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Help with Mongo filter on Transaction Dynamic Menu and Or conditionSummary: we are trying to create an OR condition using MongoDB in Dynamic Menu. But its not working Content (please ensure you mask any confidential information): Versio…
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Does Eloqua use SEGSummary: We've run into a deliverability issue with a client and my IT team is asking: Does the client use a Secure Email Gateway (SEG) or forwarding service that could … -
How to show "Selected Items" count In Different TabsSummary: We have a requirement to show "Selected Items" count present in the "Line Item Grid" tab within different tabs (Copy Config Items). Please help us with you inpu…
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What is the best way to delete duplicate contacts from the MPL without disrupting business?Summary: We have millions of duplicate or thin records (having null values in Email or Contact info), and I want to delete these records as we do not need them. What is …
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What Is Data Priority in Eloqua?What Is Data Priority in Eloqua? Data priority in Eloqua defines which data source is trusted more when multiple sources try to update the same contact field. When new d… -
problems with guest modeSummary: I'm having problems using 'guest' mode in Commerce, when the user adds a product to the cart and goes to the 'shipping' page and returns to Home, the cart is lo…
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Contact Creation Modification by a User EloquaHello! :-) I got the "created/modified by contacts" feature enabled in Eloqua. I saw the below info about the feature: https://docs.oracle.com/en/cloud/saas/readiness/ma…
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Best practic to convert Eloqua Email ID (Deployment ID) to PDF file!Summary: When using the Eloqua Deployment API to send an email, I receive an Email ID in the response, which is perfect. From there, I want to retrieve the email HTML co… -
screen resolutionsSummary: Hello, We're having problems with screen resolutions. On some screens, all elements (buttons, attributes, etc.) are visible, while on others, you have to scroll…
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Can you add more than one from (bounce) address for a brand in Responsys?I know you can have many Responsys hosted Reply-to Addresses, but with a multi-brand account, can you have more than one From (Bounce) Address per brand in Responsys?
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Quote Transaction NumberSummary: We have a requirement in our project where the quote transaction number should follow a specific sequence, such as AAA001 to AAA999 and then continue as AAB001,…
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login session timeoutSummary: Hello, I would like to know the inactivity closure time in CPQ and, if possible, how it can be changed? Thank you!
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Inbox Trust Starts Here: Mastering the List‑Unsubscribe Header for Deliverability SuccessRespecting Choice, Protecting Reputation: The Power of the List‑Unsubscribe Header Email deliverability is not just about passing technical checks. It is about earning t…
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"Unknown contact" displayed in the report "Camp Analysis Overview by Forms - Total Form Submissi..."Hi! I see a group of contacts that are displayed as "Unknown Contacts" in Eloqua Insight reporting - see attachment. Can you please let me know what the possible causes …