Best Practices
Discussion List
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Tracking Dynamic content in EloquaHey Oracle community, We would like to track which dynamic content rule is displayed for which specific contact. Currently that is not possible on Eloqua Insights - as y… -
Mitigating Bot Activity on Blind FormsWe are currently leveraging Eloqua’s blind form functionality to process email clicks for our send campaigns. This setup naturally converts link clicks into form submiss…
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Planned Salesforce org migrationHi! Salesforce org migration is planned for our instance. During that time Salesforce will be in read only mode which will result in failure to write/insert into Salesfo…
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How to pull a Configuration Report from Eloqua?Summary: In CX SALES, if I want an extract of all object fields, page layouts, validation rules etc, I go to: Application Composer → Metadata Manager → and Generate and …
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2026 Oracle Cloud HCM COE Customer Summit - Recorded Replays AvailableThank you for making the Oracle Cloud HCM CoE Customer Summit a standout success!🚀Whether you joined us live or couldn’t make it this time, we’ve got you covered. All s…John Cafolla-Oracle Cloud HCM CoE-Oracle 1K views 6 comments 5 points Most recent by Anjaneyulu HCM Center of Excellence -
The Eloqua Campaign Canvas Playbook: A CLEAR Framework for Scalable, Maintainable Campaign OpsMost Eloqua teams eventually inherit a campaign that technically works but is operationally unreadable. The problem is not Eloqua. The problem is design discipline. The … -
The Eloqua Form Playbook: How to Build a High‑Trust, High‑Quality Data EngineModern Eloqua forms are far more than simple data capture mechanisms. They are the foundation of your marketing data pipeline, the entry point for attribution, and the f…
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Performance Review Print IssuesSummary: Unable to successfully print a performance review for one specific employee due to embedded photos within the document causing formatting and print failures. Co…
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SOAP API: Payload data (Opportunity fields) wiped out after successful createTransaction and updateTSummary: Hello CPQ Community, I am working on an integration (via middleware/OIC) to automatically create CPQ transactions using the SOAP API. Current Status (Success): …
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Confirmation on Hashed Data Export from Responsys for Google Ads IntegrationSummary: Hi Team, We are planning to share audience data from Oracle Responsys to Google Ads. We require confirmation for compliance purposes: Can Responsys export custo…
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Request for Detailed Documentation on RCS Communication Setup, Configuration & End-to-End WorkflowSummary: We would like to request detailed guidance and documentation regarding the setup and configuration of RCS (Rich Communication Services) communications within Or…
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Node 24 Upgrade for Open Storefront Framework and SSEWith the 26.03 (26A) release, the Node.js version used in Open Storefront Framework and SSE is being upgraded to the latest long-term support (LTS) version of Node.js 24…Subhash Arora-Oracle 454 views 11 comments 0 points Most recent by Pradeep Shankar-Support-Oracle Commerce
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Eloqua Source Email Editor Code Auto UpdatesSummary: I have noticed in the past that whenever the source editor is used, the system auto adjusts code to make sure it fits some criteria it has and to reduce errors.…
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[Video] 5 Common Problems while Integrating CX Sales with Oracle CPQhttps://videohub.oracle.com/embed/secure/iframe/entryId/1_o00v5hxq/uiConfId/35965902 Here's the latest drop from Divya, CPQ CoE explaining 5 common problems that Oracle … -
Understanding and Configuring CSP Headers in Oracle Eloqua: A Beginner’s GuideWhen working with landing pages and emails in Oracle Eloqua, it’s easy to focus only on design and functionality. But security plays an equally important role behind the… -
Eloqua Strict Mode Learning SeriesA complete guide to understanding, configuring, and validating Eloqua Strict Mode. This learning series brings together the foundational concepts, configuration decision…
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Choosing the Right Strict Mode Setup for Your OrganizationStrict Mode changes how Eloqua tracks visitors, when tracking is allowed, and how consent must be collected. The first two blogs established the foundation your teams ne…
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Is there API limitation on parallel API calls for adding models to favoritesSummary: The user uses a Salesforce Commerce to do model configurations. The model configurations need to be saved by user. Planning to use the Favorites API to add the … -
Agent Run As Specified UserSummary: Currently, our Taleo OBI agents are running as specified user. The specified user is usually the employee who has created the agent. The risk we have identified…
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How to delete specific transaction line in CPQ under a model?Summary: We need to delete specific transaction lines in the Line item grid based on certain condition. Configuration setup - we have system configuration to have the st… -
MS Dynamics Interface - 2 Way Communication Opportunity Lines DataSummary: Is it possible / what is needed to set up 2-way communication where we first import attribute values from opportunity lines into CPQ quote lines, edit them as n… -
How to call secure endpoint from Commerce Cloud storefront without exposing credentials?Summary: Use case is for our OSF application (storefront) to be able to call into our companies enterprise system to collection information on the user for specific acti… -
Questions Regarding CPQ Quote Archiving Limits, Retention Configuration, and Performance BenefitsSummary: We already have Quote Archiving enabled in our CPQ site and need clarification on retention limits, SR requirements, and performance expectations. Content: Hell…
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How to copy attributes values to other transaction with condition.Summary: When copying attribute values with standard process copy action, I want to split them based on conditions—some should be copied from the original, and others sh…
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Need Price Period which are in Fusion to CPQSummary: Out of box Price Periods Per Month and Per Year integrated with CPQ from Fusion, We wanted to extend it to Per Day, Per Quarter, Per Week how it's supported in … -
Real-time automation based on Contact Field changes?Hello Community, We have a contact-level field in Eloqua that we need to monitor for changes. For example, imagine we’re a watch company: if a contact expresses interest…
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How to see the all comment and action of approval in another version of transaction.Summary: My customer want to see comment and action of all last transaction version. How can I build it? Content (please ensure you mask any confidential information): V…Ayami Fujita-Oracle 1 view 2 comments 0 points Most recent by Ayami Fujita-Oracle Configure Price Quote
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A Unified Guide to Designing AI‑Ready Custom Objects in EloquaA complete series on data modeling, governance, and activation for modern marketing teams Modern Eloqua programs depend on clean, structured, and intentional data. As AI…
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Part 5: Keeping CDOs Lean Through Governance and Long Term MaintenancePreparing Eloqua for the AI Era: Series Part 5 of 5 Parts 1, 2, 3 and 4 showed how Custom Object (CDO) design shapes every part of Eloqua. It determines what you can seg…