Category 248
Discussion List
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Instance terminating for more than 12 hoursI could not connect to the instance so i tried to force reboot it and it was in stopping state for about an hour, then i decided to terminate the instance but it did not… -
How can I delete my free tier account (not using it).Summary: I'm logged in as administrator (I think since I don't have any other credentials). Screen states my username with (root) behind it but the 'Request tenancy dele…
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Need to upgrade to PAYG but not accepted my credit cardSummary: I am having valid credit cards but system does not accept it for upgrading, which Azure and AWS all are fine with those cards Content (required): Please help me…
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Problem when decoding json from oci compute instance list output in phpI use php and I want to decode the json output from the command oci compute instance list. In Powershell, This works fine to display the raw json: php -r "var_dump(shell…
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Repeated Issue with "Replace Boot Volume" on Free Tier InstanceSummary: This is the second time this week that I have experienced an issue with my Free Tier instance (VM.Standard.A1.Flex) after using the "Replace Boot Volume" featur…
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Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…
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How can I reboot an instance that is stuck "modifying"?Summary: I cannot stop/reboot or even send diagnostic reboot/interrupt. All actions result in "this instance is currently being modified, try again later" Content (requi…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-a703c3e95a3640c9adb9e91048dcbe25.identity.…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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oracle free cloud account compromisedSummary: Someone hacked my free cloud account. I would like it either terminated or reset back to the original information. Content (please ensure you mask any confident…
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Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…
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Tenancy Admin rights are gone for some reasonSummary: Tenancy Admin rights, on my ALWAYS FREE, are gone Content (please ensure you mask any confidential information): Today upon logging into my FREE instance my Adm…
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I can't access to my Oracle Free Tier Account and my WebsiteI am writing to request urgent support with my Oracle Free Tier account and my website. Background: Approximately three months ago, I created an Oracle Free Tier account… -
Getting ERR_NAME_NOT_RESOLVED when trying to login to cloud consoleSummary: I've had my compute instance turned off for a month or so now, and I tried to log in to the console about a week again to turn it back on and could not. I've tr…
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my email address can not receive the password reset emailI forgot my password for Oracle Cloud, when i want to get email to reset the password, my email address can not receive the password reset email, check my spam folder,no…
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Compute Instance - cannot login after adding VolumeSummary: After adding a Volume to my Private Compute Instance and adding the volume to the /etc/fstab and rebooting the box I now am getting a "SOCKS connection failed: …
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…
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Instance Stuck in 'Stopping' State After Boot Volume ReplacementSummary: I recently used the "Replace Boot Volume" feature on my instance (VM.Standard.A1.Flex), which is part of the Free Tier. After performing the replacement with a …
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SAML identity provider signing certificate is expiringSummary: Received an email that the SAML identity provider signing certificate is expiring, but the IDCS it is pointing to, we are having trouble finding within OCI. Any…
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the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracleSummary: the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracle cloud account! Content (required): Version (include the ver…
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Authenticator app forgot Oracle account, and I lost my bypass codes.Summary: My authenticator app forgot my Oracle account. I was foolish and failed to preserve the bypass codes. This is a free-tier account. Content (please ensure you ma…
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When we will get the latest FY2025 SOC report published for EPM ARCSSummary: when can we get the latest SOC report published for EPM ARCS( FY2025) . There is any document or reference detailing the changes made between FY2024 and FY2025 …
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Cannot create Always Free ADBSummary: I can´t create a Always Free ADB in my always free account. I previously had 2 instances but they are deleted/terminated and do not show under existing ADBs. Co…
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Unable to delete compartmentSummary: I have a compartment that shows 0 resources under it. However when I try to delete it it says it can not be deleted due to below two resources. When I navigate …
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How to create bar cod pdf documents using Prebuilt functions in OCISummary: I am can create the reports or generate the PDF documents using Document Generator Pre-Build function(Based on JSON Data and MS word template) but i am unable t…
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Boot Volume attach to instanceSummary: Hi there, I have an Instance called "WordPress" i terminated the boot volume and wanted to create a new one. i created a new instance and detached the boot volu…
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OCI Subscription (paid) - Instance was disabled and can't use backups - How to get backups?Summary: A 2 days ago, I update all SO, WordPress and fix few errors in PHP scripts, today receive a notification "Oracle Cloud Infrastructure - Abusive Activity Identif… -
Resource usage limit is reached for free tier databaseSummary: For my employee always free account, when I try to access OML login, I get the error "Resource usage limit is reached for free tier database". I can log in to S… -
How to setup Object Storage Bucket CORSHi, Is it possible to set CORS policy for a bucket in OCI Object Storage? I can see that a response to a PAR includes the access-control-allow-origin: *header, but how c… -
OCI compute instance is wrong timeSummary: I have an OCI Compute linux instance but the time zone seems incorrect - well the time is wrong. How do I set the correct time/timezone