Category 271
Discussion List
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How to disable WalkMe using Profile Values?Hello Experts, Our system currently has WalkMe enabled for Dev4, Dev8, and Prod environments for US. Although WalkMe is enabled, the pop-up of "Need Help" does not displ…JustinneOna 21 views 1 comment 0 points Most recent by Deaconu Constantin Valentin-Oracle Human Capital Management -
How Will Access to Out of Office Functionality enabled in browser same as DesktopI have enabled Out Of Office Functionality on the Desktop, but not reflected in the Web browser UI. What are the steps needed to do to get that functionality? Thank you …SowmyaReddy 21 views 2 comments 0 points Most recent by SowmyaReddy Reporting & Analytics for B2C Service
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Best Practices for Handling SMS in Oracle Service CloudWe are currently using Oracle Service Cloud and are looking to streamline our SMS communication process with customers. Specifically, when a customer sends an SMS with a… -
Automatic Copies When Modifying User Type in OFSCHello, Every time I change the User Type of a resource in Oracle Field Service Cloud (OFSC), an automatic copy of that resource is created. I don't understand why this i…SUUM Technologies 41 views 5 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Unable to delete resourceHi everyone, I am having trouble deleting a resource in Oracle Field Service Cloud (OFSC). I have followed the steps described in the official documentation and also use…