Category 271
Discussion List
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Improved Real-Time Visibility with Fusion Cloud Applications Status Page V3By James Grenz (Director, Product Development) & Manish Verma (Group VP, Product Development) We're excited to share that we've made significant improvements to our Fusi…Melody Liu-Oracle 71 views 0 comments 0 points Started by Melody Liu-Oracle Fusion Applications Administration -
how to calculate incident edit time for each transactionsSummary: Hi, I need to create a report for getting incident edit time of an incident. edit time for each agent in same incident is needed. Regards, Meera Content (please…Meera Saseendran T 11 views 2 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service -
Query regarding custom tool availability for Cloud objects migrationSummary: I am interested in knowing how do Oracle HCM / ERP customers typically migrate the cloud objects from one environment to another as part SDLC cycle? We want to …Devesh Shah 11 views 1 comment 0 points Most recent by MandeepGupta Fusion Applications Administration
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How to restrict HR Help Desk Agents from viewing service requests created by other LE employeesHello Experts, We have a requirement where we need to restrict HR Help Desk Agents from viewing service requests created by other LE employees For example: Service reque…
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how to enable add existing option in contact tabHi, How to enable the option for add existing contact in a workspace.? Regards, MeeraMeera Saseendran T 51 views 2 comments 0 points Most recent by Jess Campbell Reporting & Analytics for B2C Service
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How to find if a user have ever edited a knowledge article?Hi, How to find if a user have ever edited a knowledge article? Thanks, Meera
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Which OTBI subject area has Receive Expected Shipments related information?Summary: Which OTBI subject area has Receive Expected Shipments related information? e.g.: Receipt Number, ASN, Returned, Received, Ordered quantity. Navigation: Supply …
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Whatspp video call feature with chat live agent ?Hello everyone, We have integrated the live agent with WhatsApp in Oracle B2C, and we are exploring whether it's possible for customers and live agents to make video cal…Kiranprasanna Dhanasekaran 73 views 2 comments 0 points Most recent by Prakash Dharamsodh Communication Channels