Category 271
Discussion List
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Best Practices for Handling SMS in Oracle Service CloudWe are currently using Oracle Service Cloud and are looking to streamline our SMS communication process with customers. Specifically, when a customer sends an SMS with a…
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Automatic Copies When Modifying User Type in OFSCHello, Every time I change the User Type of a resource in Oracle Field Service Cloud (OFSC), an automatic copy of that resource is created. I don't understand why this i…XUM TECHNOLOGIES 41 views 5 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Unable to delete resourceHi everyone, I am having trouble deleting a resource in Oracle Field Service Cloud (OFSC). I have followed the steps described in the official documentation and also use…