Category 271

Discussion List

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  Best Practices for Handling SMS in Oracle Service Cloud

  We are currently using Oracle Service Cloud and are looking to streamline our SMS communication process with customers. Specifically, when a customer sends an SMS with a…

  Received Response

  Prakash Dharamsodh 33 views 2 comments 0 points Most recent by Rajesh Reddy-Oracle Jun 24, 2024 4:50AMCommerce
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  Automatic Copies When Modifying User Type in OFSC

  Hello, Every time I change the User Type of a resource in Oracle Field Service Cloud (OFSC), an automatic copy of that resource is created. I don't understand why this i…

  Accepted answer

  XUM TECHNOLOGIES 41 views 5 comments 0 points Most recent by Fernando Parreira-Support-Oracle Jun 7, 2024 1:47PMField Service
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  Unable to delete resource

  Hi everyone, I am having trouble deleting a resource in Oracle Field Service Cloud (OFSC). I have followed the steps described in the official documentation and also use…

  Accepted answer

  XUM TECHNOLOGIES 23 views 2 comments 0 points Most recent by XUM TECHNOLOGIES May 30, 2024 12:19PMField Service