Category 377
Discussion List
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Can we get Post Charges button instead of post charges and close on redwood UISummary: The client requirement is to Post charges and then stay on the page instead of clicking on Post charges and close and go back to the redwood UI landing page. Th… -
part exchanges and depot repair for products and parts that are not Asset TrackedSummary: Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items Content (please ensure you mask any confidential information): We have crea…
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Is it possible to audit changes to DFFs on the Debrief Header?We have a requirement to capture the old value, new value, the date of the change, and the user who made the change for a DFF that is stored on the Debrief Headers (RCL_… -
How to rename the "Post Charges and close" button to "Approve"Hi team, In the Order Management > Work Order Charges UI, when we get to the debrief details screen, we want to rename the button "Post Charges and Close" to "Approve" a…
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Labor duration round upSummary: Through OIC integration service logistics getting debrief created. we are creating 2 labor charges one Labor charge (activity start time- end time) and travel c…
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What are the roles required to find "Create Note" option in Installed base assets under Service?Summary: "CreateNote" option is not visible in dev16 environment.What are the roles to be added to find that option. Navigation: Service-> Installed Base Assets We are a…
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How to create work order related to maintenance using Sales order.Summary: How to create work order related to maintenance using Sales order. we are not using the Manufacturing module, We need Supply Orchestration to replicate the back…
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Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics -
total charges not apearing in depot repair redwood formtotal charges not apearing in depot repair redwood form
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Estimate form in redwood Depot repair formSummary: There is no Estimate form in Redwood depot repair form, how we can enable it
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Redwood UI for Service Logistics screensSummary: Hi All, Is there any guide to uptake the new Service Logistics Redwood UI? In our env, I just see a blank UI when I click on the Redwood link for manage work or…Satya Balakrishnan-Oracle 19 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics
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Organization to default in Manage Depot Repair Search PageSummary: Organization to default in Manage Depot Repair Search Page Content (please ensure you mask any confidential information): Hi Experts, We want to default Organiz…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Certain Employees are not found in Manage Field Service TechnicianSummary: Only certain persons in TCA are found in Technician field in "Manage Field Service Technician" configuration page. Content (please ensure you mask any confident…
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How much time it will take complete Import Setup Data from CSV FileHow much time it will take complete Import Setup Data from CSV File. The process started 5days back, still it is in progress only.
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Suboptimal relationship between rcl_debrief_headers and svc_work_ordersSummary: The only relationship we can establish is- rcl_debrief_headers.parent_entity_id = svc_work_orders.wo_id, which is suboptimal as parent entity column is not inde…SatyendraSingh Dangi-Oracle 1 view 0 comments 0 points Started by SatyendraSingh Dangi-Oracle Service Logistics
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Is there current or planned functionality to mirror on prem Spare parts planning? Thanks.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Use DFF in binding params of expression builder(page composer)Summary: How to use DFF in binding params of expression builder(page composer) Content (please ensure you mask any confidential information): We have created two DFF's o…
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Push Additional Information DFF from Manage Charges Screen to Costing ModuleSummary: For Costing the Field Service Labor correctly, we need to pass few Additional Information from Debrief Manage Charges Screen to the Costing Module. Is there a w…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics
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Resource Instance assignment in Report Resource transaction, to charge and required fields becomes 0Summary: We have created resources and resource instances in manufacturing , and the resources are set to be Automatically transacted , while assigning the resource inst… -
You can't create the sales order because one or more items can't be priced. (RCL-5985032)Summary: You can't create the sales order because one or more items can't be priced. (RCL-5985032) Content (please ensure you mask any confidential information): We are … -
Generation of Field Service Work Orders from Maintenance CloudSummary: Hi, We are implementing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service and Field Service. Afte…Ankish-Oracle 31 views 4 comments 0 points Most recent by Srikanth Venkatasubramanyan Service Logistics
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Ability to default problem description to Maintenance Work Order from Service RequestHi team, We enter the problem description in the Service Request when creation, can we populate the same in the Maintenance Work Order screen, instead of having to fill …
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Manage Charges and Estimates - Technician Field is not editable?Hi Team, I encountered an issue while trying to modify the Technician and was unable to complete the process. Could you kindly assist me in understanding the possible re…
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Debrief Pricing Charges based on Header DFF AttrbiuteHi, Business Requirement: For Fusion Debrief orders, we have requirement, To adjust the Debrief order price according to debrief Order Header DFF value Estimate Charges …
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Ability to default work order status for Maintenance Work OrdersHi team, Please do let me know if we can default the Work Order Status when creating a Maintenance Work Order from Depot Repair Workbench or Manually? So that when the u…
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Can we change Source Transaction Number on Order to be Work Order Number instead of Service RequestSummary: We are using Service Logistics to create the debrief lines to post charges and create Order in Order Management. When we create debrief header without Service R…
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Ability to add item field in create maintenance work order pageHi team, When we are doing a Depot Repair and creating a maintenance work order from Manage Depot Repair screen, is it possible to add Item field in the pop up that appe…
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ability to apply automatic discount on coverage item where item has sales product type as extended wSummary: ability to apply automatic discount on coverage item where item has sales product type as extended warranty Content (please ensure you mask any confidential inf…
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How to setup additional Currency for Debrief Expense ItemsWe are not sending the Expense info to the Costing or Sales Order. We just need to capture what was the Expense Incurred by the Field Service Engineer. However, with one…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics