Category 42
Discussion List
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Sales CX - Clicking on Bell Icon in CX is navigating to classic Page instead of Redwood pageSummary: I've employed the below code to trigger a notification to the approver when a Lead in Sales CX is submitted for Approval. When the approver click on Bell notifi… -
Custom attributes are not visible for Manage survivorship rules taskSummary: I'm trying to use custom attribute in manage survivorship rule task for set master record but the custom attributes are not available for selection whereas orac…
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Need to show the translations in other languages for Action Plans, Actions and ActivitiesSummary: We need to show the translations for Action Plans and related Actions and for the Activities related to the Sales Method of an Opportunity when a uses choose to…
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Partner page subtabs not accessible directlySummary: Hi Team, When logged in as a Partner user and clicked on Partners icon on the homepage should navigate directly to the Overview subtab skipping the read only pa…
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Need to call an object function from global function in CX Sales - how?Summary: Use a global function to call and pass data to an object function Content (please ensure you mask any confidential information): Hi all, I'm driving myself nuts…
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Image in ColumnHi, I selected the image in the column properties but when I run the report it is showing up. below is the blank space where the image should have visible which is not s… -
I would like to calculate the driving distance between 2 addresses in miles.Summary: I have the Latitude and Longitude available for both addresses. Is there a way to do this directly in groovy? I have seen the answers to this similar question s…
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Mapping CX.Account to FIN.Account instead of FIN.OrganizationSummary: Account hierarchy is different on Oracle ERP Cloud (FIN) and Oracle Sales Cloud (CX) Content (please ensure you mask any confidential information): We are imple…
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Update orig_system_reference on hz_parties tableSummary: Hi, We have recently created some parties using the customer load. We had used incorrect orig_system_references. These need to be corrected. Can you please reco…
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23D New Feature - SUMMARY OF CALLS TO LOG, ALLOWING USERS TO ENTER MEETING NOTES AND OUTCOMESummary: Hello, we just had our development environments upgraded to 23D and we saw the new feature (SUMMARY OF CALLS TO LOG, ALLOWING USERS TO ENTER MEETING NOTES AND O…
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Error: Publishing of another product group is in progress. Try again later. (QSC-375009)Summary: Currently, we are experiencing the following issue as a result of concurrent runs for Lock and Publish. Normally, the system takes 24 hours to release on its ow… -
Is there a way to get latest order details for a customer account from OM to CX?Summary: Sales Order details for a customer account in CX Content (please ensure you mask any confidential information): Hello, Is it possible to retrieve the most recen…Shiva Kumar Bandaru 31 views 4 comments 0 points Most recent by Shiva Kumar Bandaru Order Management
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update Customer DFF through webserviceHi, I am creating organization and then creating customer account associated with the organization. .../foundationParties/CustomerAccountService?wsdl The technical team …
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Import data into the flexfield "HZ_RELATIONSHIPS" through FBDI for some OrganizationsSummary: We created a new flexfield HZ_RELATIONSHIPS and we would like to update some organizations by importing data in this flexfield through FBDI Content (please ensu…
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How to Disable DCL AutofillSummary: I would like to disable to capability of being able to type in a DCL field and have it produce results, e.g. in a Primary Contact DCL field on Lead, if I type t…
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How to send reminder notifications to the owner of activity daily?Summary: Hi Team, We need to send reminder notifications to the owner of activity daily until the activity is completed. Is there any standard solution to achieve this? …
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How can I download all photos and attachments of all Contacts at once?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Amornrat Mahawanjam 12 views 1 comment 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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How to auto update lead status to converted when connecting an existing opportunitySummary: When we connect an existing Opportunity to a new Lead, we are looking for a way to auto update the Lead status to Converted. Content (please ensure you mask any…
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Schedule process not working for custom child objectSummary: Schedule process not working for custom child object Just i am checking to set value via schedule process but its showing retry status. def Currentdate = today(…
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Customer account creation for REST API/Roles or privilegesSummary: We are implementing an integration for creating receivable customer accounts from other systems. We are using below REST and SOAP services in our integration. I…
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About organization-wide attachment size/number limits Content (please ensure you mask any confidential information): I am investigating Attachments in CX. From the following, we learned that the upper limit of attachment fi…
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Using Opty Revenue field in Opty object trigger is getting an errorSummary: Meet Sales stage condition and updates in custom field found in Revenue Lines should execute action. However, adding the custom field in the script is not retur…
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CX Sales Mobile: How-to enable Lead Qualification Template/AssessmentsSummary: How to add the Lead Qualification Questionnaire to the CX Sales Mobile app Content (required): Are the Lead Qualification Questionnaires available on the CX Sal…
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Can we create a custom tree in CX for customers?Summary: Looking to find out is there a way to create a custom tree and assign it to the two tasks mentioned below. 1. Create Hierarchy 2. Customer Paying Relationships … -
Date difference in hoursSummary: How to calculate date difference between Datetime now and date from datetime field in groovy in hours Content (required): Version (include the version you are u… -
How to Remove Geography alternate name [hz_geography_identifiers] via oracle sales cloud ImportSummary: How to Remove Geography alternate name [hz_geography_identifiers] via oracle sales cloud Import Content (please ensure you mask any confidential information): V…
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Is there any document about PartyUsageCode, how does it impact a customer?Summary: I'm working on the hubOrganizations and hubPersons REST interface to create organization/person in Fusion. The field "PartyUsageCode" is mandatory. Referring to…
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Hide or remove Structure icon displayed in the menuHello I am creating a role that can only manage users, organizations, positions, among others, however, the Structure icon appears in the menu. When I try to hide it wit… -
Is there a way for job process to automatically be submitted when a new user is created via REST APISummary: We are trying to explore using REST API in creating user resources in Oracle Sales Cloud. Based on the documentation on creating users using REST API, there are…
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Ability to create and update contacts for sales while protecting and isolating ERP contactsSummary: As on CX User I must have ability to create and update contacts for sales while protecting and isolating ERP contacts so that CX users can maintain sales contac…