Category 42
Discussion List
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Will Service Request , Opportunities will be asked to be deleted from Oracle if database is fullSummary: Hi, Our business team has a concern related to Service Request and Opportunities . We know that there is no archiving process currently available in Oracle Enga… -
Announcing Delta Certification Exams - an easier way to maintain your certificationProfessional credibility, greater job satisfaction, and increased career opportunities, to name a few, are benefits of keeping your certifications current. We are very e… -
How to enable the originalsourcesystemreference number child field in adaptive search?Summary: I'm using the REST API endpoint of adaptive search and I want to expose the Original Source System Reference field of an account from contact entity. The accoun… -
Join us for Oracle Product Council Week (May 15th - May 19th )What are Product Council Meetings? Product Council Meetings are Customer Exclusive Events to listen and engage with our customers to articulate development plans, strate…Declan Cunningham-Support-Oracle 51 views 0 comments 2 points Started by Declan Cunningham-Support-Oracle Sales -
Welcome and Instructions to Access Oracle Sales AssistantSummaryAccess to Oracle Sales Assistant ContentWelcome to the Oracle Sales Assistant forum for Oracle Sales Cloud. Oracle Sales Assistant is a chatbot that provides a co… -
How to add team members to an account in bulkSummary: We want to know if there is a way to bulk add or remove sales team members in an account through the UI Content (required): We would like to know if there is a … -
Sales Cloud Outlook integrationSummary: Need to enable outlook integration but customer is not using Microsoft 365. Content (required): How to proceed on outlook integration. Version (include the vers…
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Task Notification BehaviorSummary: Content (required): Hi everyone, We have a user who had 69 notifications Task notifications. They said that the next day the number dropped down to one. The use…
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How is it best practice to update the team members associated with an account?Summary: We are currently undergoing a commercial force maintenance process due to a change in the company's strategy. Therefore, it is necessary to start an update proc…
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VBS provisioned for Fusion Cloud@Customer?Summary: Client has Fusion Cloud@Customer. Is VBS provisioned for this deployment option? Content (required): Version (include the version you are using, if applicable):… -
Is possible to Bulk update of credit receiver's role name in credit receiver window?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to update role name in the credit rule window using…Matei Niculescu-Support-Oracle 73 views 4 comments 1 point Most recent by Rajita Ganti Incentive Compensation
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Replacement Options for Oracle Social Network That Works for CX Sales MobileSummary: We are attempting to implement Oracle Social Network(OSN) as we need a method of communication where users can message and collaborate between each other on the…
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How to fetch Sales Cloud Custom object data into a Custom Function in Incentive CompensationSummary: How to fetch Sales Cloud Custom object data into a Custom Function in Incentive Compensation Content (required): We have a custom object in Sales Cloud that hol…
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SQL Database for Oracle Fusion SalesSummary: Is there a way to access the Oracle Fusion using SQL Server? Content (required): We would like to access the database using SQL Server to update records in Orac… -
How to filter search results using child object fields in Adaptive Search REST API?Summary: I'm filtering the search results in Adaptive search REST API using child account fields and contact fields from parent contact object. When I tested in Postman,…
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How to change the default Transaction TypeSummary: **This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: How to change the default Transaction Type Content (requi…Suri Natarajan-Oracle 84 views 3 comments 0 points Most recent by Suri Natarajan-Oracle Incentive Compensation
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Unable to assign role based on a field using the Participant Assignment rulesSummary: Unable to assign role based on a field using the Participant Assignment rules Content (required): Unable to assign role based on a field using the Participant A…
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How to create custom function for Calculation where settlement date determines multiplier?**This post was created as part of a How to Service Request (SR) Release: 23B Summary of the question: How to create custom function for Incentive Compensation which giv…Deborah Bourgeois-Support-Oracle 32 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Deep Link for ICM Comp PlanSummary: We plan to build a VBS page with some custom logic since comp plan doesn't support dynamic layout. In VBS page, we will have a deep link to the standard comp pl…
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Automation of Custom compensation plan assignmentSummary: We have a requirement to assign the plan based on a custom date. Standard functionality: When a user promotes say from sales rep to sales manager, in the partic…
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Is there a way to limit the child level records in the response of Adaptive Search via REST?Summary: Content (required): We are querying Contacts entity via Adaptive Search REST. Included in our query are child/related-level criteria. However, for the search re…
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How to archive older records in sales cloud?Summary: How to archive older records/records which are not using for a long time in sales cloud? Content (required): When does anything (Leads, opportunities, service r…
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How to add to additional fields to the list of filter fields on Opportunities subtab of AccountSummary: How to add to additional fields to the list of filter fields on Opportunities subtab of Account Content (required): User wants to add 'Close Date' field to the …
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Can anybody share CDM batch processing documentation ?Summary: Working on CDM project. need to configure deduplication/account merge logic. could someone share a detailed doc if any is available? do we have any oracle custo…
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Why Getting Error When Trying to Enrich DnB Data for an Organization in CX Sales?Summary: Trying to enrich an organization record and get error: "You can't enrich or add this record because the DaaS record is already associated with an existing enric…Jacqueline Li-Support-Oracle 41 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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How to enable Transaction Sub type in Incentive compensationSummary: How to enable Transaction Sub type in Incentive compensation transaction page Content (required): Need to expose Transaction sub type on transaction creation pa…
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Migration T2PSummary: We are planning to move the changes using 'Migration' for oracle sales cloud, with this Is there any Impact on ERP screen of CX. Content (required): This is to …
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Does the "CalculateFlag" setting on a transaction prevent calculation on that transaction?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: Clarification on "CalculateFlag" setting on a transaction and what…Deborah Bourgeois-Support-Oracle 73 views 2 comments 1 point Most recent by Deborah Bourgeois-Support-Oracle Incentive Compensation
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Unable to search activities under contactSummary: Contact - Activities tab - Can't see search activities option as shown below Content (required): Below marked section is missing Version (include the version yo…
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Is there a way to see the PartyID of the contact that is in OutlookSummary: **This post was created as part of a How to Service Request (SR) Release: 23A Content (required): When I am in Outlook, is there a way to see the PartyID of the…Suri Natarajan-Oracle 92 views 6 comments 0 points Most recent by George-Enache-support-Oracle Sales