Category 42
Discussion List
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'Digital Sales Next Gen UI' is not available in 'Edit Features: Sales'Summary: Unable to configure 'Digital Sales Next Gen UI' in Oracle CX Cloud. Content (required): We are trying to enable ''Digital Sales Next Gen UI' in Oracle CX Cloud … -
Where can I find documentation for server-side Groovy execution limitsTo help us design and modularize our Groovy code, it would be helpful if there were a single concise documentation reference of server-side Groovy execution limits by th… -
I need to validate an alterationSummary:i need to validate an alteration only on Phone and email Content (required):I have an approval flow on my environment for new record it works well, but i have a … -
Partner Contact User Creation not checking for existing user accountSummary: When creating a partner contact user, if a user account with same username already exists, it errors out instead of using the existing user account Content (req…
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Redwood Forecast - DocumentationSummary: Redwood Forecast - Documentation Content (required): Looking for documentation to enable and use Redwood Forecasting, we already have ADF forecasting but when w…
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How to create CDM read only User role ?Summary: Hi, I tried to create CDM read-only role. I added all the privileges related to the inquiry/search/View privileges to that role. Still, I can't able to view Org…vignesh chandran 24 views 2 comments 0 points Most recent by Sravanthi Reddivari-Support-Oracle Sales
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WCC report file versioningSummary: we have a requirement to save a report in our WCC, however we would like to retain the the Content ID, instead of creating a new file and generate a new content…
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Modify Task Notification verbiage & actionsSummary: Content (required): Is it possible to modify the out-of-the-box Task notification verbiage? Specifically the notification when a task has been updated, requirem…
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How to enable Microsoft Teams Click-to-Call feature for Account Contact Phone Nos. in Sales Cloud ?Summary: How users can click-to-call Microsoft Teams from the Account Contacts Phone nos. in Oracle Sales Cloud. Content (required): We have a requirement wherein users …
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Does Customer Import FBDI suppport Bill To Site linkage in account site use tabSummary: We are using Customer Import FBDI to create Account Site with SHIP_TO purpose and need to link this account site purpose to a BILL_TO site. As of now, no column…
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How to Delete Records from HIERARCHY MEMBER object (FND_TREE_NODE).Summary: We are planning to delete records from FND_TREE_NODE table where FND_TREE_NODE.TREE_VERSION_ID is not within effective date ranges in FND_TREE_VERSION TABLE (i.…
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I want to copy ActivityContent (required): I would like to copy Activity. For example, in Opportunity Details Page Layouts →Buttons and Actions →Actions Copy Opportunity exists in the location…Yusuke Shibuya -Oracle 124 views 6 comments 0 points Most recent by Prasanth Prabhu-Support-Oracle Sales
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Can custom smart actions be used in mass update?Summary: We have defer options added for individual tasks whereby users can defer tasks by 1 or 2 days, but this must be done on every task which is inconvenient for tas…
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User should Not allow to Delete AddressSummary: Can we write validation to restrict deleting of Address for partner object Content (required): Version (include the version you are using, if applicable): Code …
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Can we pass a dynamic token as authorization in web services to access other Application urlSummary: Can we pass a dynamic token as authorization in web services to access other Application url Content (required): Version (include the version you are using, if …
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Which privilege to display the Sales Channel and Primary Partner fields in Opportunity?Summary: Privilege to see the Sales Channel and Primary Partner fields in Opportunity? Content (required): I have a custom role copied from the standard Sales Representa…
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AI Functionality in SalesSummary: For AI Driven functionalities of Oracle CX sales, Do we need Oracle Adaptive intelligent app for CX? Is Oracle Adaptive intelligent app a license based applicat…
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BPM Worklist data not visible to custom roleSummary: BPM Worklist data not visible to custom role Content (required): I have created a brand new custom role who should have access to only few objects in the applic…
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Can I change the behavior of the Create Partner button by editing component in page composer?Summary: I want to change the behavior of the Create Partner button in PRM from requiring the ZPM_CREATE_PARTNER_PRIV privilege to requiring a custom role that we will a… -
Fetch Opportunity data based on logged in user using GroovySummary: We have below requirement. We have created a custom object and using context link as a sub tab pointing to Opportunity Object, we need to do following 1) If a S…
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Is it possible to pass url param from third party application to Oracle Cloud Fusion Contacts SearchSummary: I have an application which is telephone central and handling incoming calls. I want to redirect user when receiveing a new call with url param of mobile phone …
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Service Notifications in the Cloud Portal for CX SalesContent: Hello, Can you please provide the reference and guide on how the service administrator can check the notifications pertaining to quarterly updates and backgroun…
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profile option "ORA_ZCH_AGREEMENT_EVALUATION". Impact of disabling itSummary: Client want to merge customers with Open SO/IB/Service Request and Subscription. If i leave the profile option blank it will allow to merge customers with Open …
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Web Activity Rules Configuration and MonitoringSummary: I have created a Web Activity Rule and it has run once the first time I created it but I don't seem to be seeing any results after that. 3 things: Where do I fi…
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Clone Request without Data cloningSummary: Is it possible to request clone without moving data at all from production to the test/dev instance ? I mean data of contact, lead, opportunities, ...etc Conten…
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MANAGE MESSAGE TEMPLATES and SUPPORT SEARCH FUNCTIONALITY ON FOLDOUT SUBVIEWSSummary: Based on what we read in the documentation of the 23B update (https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/engagement/releases/2…
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How to remove comma from a number fieldGreetings! How can we remove the comma from a number field? There is a number field called 'CC', and whenever I enter a large number, it gets separated by a comma, which…
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REST API for Customer contact in CX ModuleSummary: Is there any REST API for Customer contact in CX module Content (required): For customer contact creation Version (include the version you are using, if applica…
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Best approach to connect Oracle CTI (using Oracle CX Cloud) & Microsoft Teams?Summary: With our company, our sales teams are divided into 2 groups...field sales & inside sales. Our Inside Sales Teams leverage the Five9 application for all of their… -
Passed parameter goes as null when calling BI Report from groovy scriptSummary: Trying to call BI report from groovy script, but the parameter is going in as null Content (required): I am passing the parameter in the payload but it is going…