Category 42
Discussion List
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Error in Sales Microsoft Outlook 365 setupSummary: Go to Setup and Maintenance Manage Microsoft 365 Enter Application ID, Key, Tenant ID Save Error Content (required): Facing following error on Save the details … -
Microsoft Tenant ID in Office 365 integrationSummary: While performing outlook setup in Sales, I came across an additional attribute called 'Microsoft Tenant ID', is this mandatory? as this attribute is not seen in…
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Need access to add Service Request as top level object for OutlookSummary: We have a service team that would like to use the Outlook Integration in conjunction with the Service Request object. Essentially, as the service team member re…
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Void PaymentsSummary: over 6000 stale dated checks and need an easier way to void them as a template load/batch Content (required): need an easier way to void them as a template load…Subba Rao V 2 views 1 comment 0 points Most recent by Edgar Nieto-Oracle Payables, Payments & Cash Management
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How to make index field ( in order to retrieve data from the database more quickly) for some DFFs?Summary: The customer is creating DFFs in CN_TP_BASETRANS_DFF and CN_PARTICIPANT_DETAIL_DFF tables for user defined queries. The customer need to make few of them as ind…
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Sales- MS 365 integrationSummary: Need clarity on following points. What should I know when implementing the Microsoft 365 Add-In? Here are some important things you should keep in mind when imp…
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Generate Data Quality Keys process is paused and blocked and not completedGenerate Data Quality Keys process is paused and blocked and not completed so pls need to know the cause for this issue -
Is Social is going to be available in future releases or will be deprecated**This post was created as part of a How to Service Request (SR) Release: 11.13.22.04.0 Summary of the question: We wanted to know if Oracle social Network will be avail…Bodhisattwa Mukherjee-Oracle 14 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Sales
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Why Expected Close Date field it is not working if we use the Operators "Since" or "Until"?Summary: The Expected Close Date field it is not working if we use the Operators "Since" or "Until". Content (required): While creating(editing) a Routine Rule for Oppor…Liliana Filip-Support-Oracle 4 views 1 comment 0 points Most recent by Liliana Filip-Support-Oracle Sales
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Manage Account Hierarchy link in Account Profile TabSummary: We are planning to hide the overview tab and replace it with a custom dashboard. But in doing so, we lose access to the Manage Account Hierarchy page. Is there …
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An error occurred while invoking task Manage Address Cleansing ConfigurationsSummary: While trying to invoke task Manage Address Cleansing Configurations there is error displaying "nable to retrieve content. Additional information for "Remote Reg…
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Resolving error- The master record cannot be determined because the survivorship rules are inactive**This post was created as part of a How to Service Request (SR) Release: 11.13.22.04.0 Summary of the question: Customer is using the merge functionality for the very f…Manoj Kumar-Support-Oracle 13 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
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Email, & Phone VerificationHi, As per the below link given below what is the configuration required for email and phone verification while creating contacts -
Duplicate sets is showing 0Duplicate sets is showing 0 while there is duplication
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How to update the Party Number of an existing contact?Summary: How to update the Party Number of an existing contact? Content (required): **This post was created as part of a How to Service Request SR ** Need to update the …Jacqueline Li-Support-Oracle 2 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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Not Able to Update Customer Contact Point via REST APISummary: Why Contact Point REST API /crmRestApi/resources/11.13.18.05/hubPersons/{PartyNumber}/child/ContactPoint only works for some PartyNumber? Content (required): **…Jacqueline Li-Support-Oracle 20 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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How to tell if Upcoming Quarterly Update for Oracle Cloud will have an impact on Sales cloud/B2B?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to tell if Upcoming Quarterly Update for Oracle Cloud will hav…
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How to add two quotas on territory level?Question : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: The customer has the requirement to have two quotas on …Matei Niculescu-Support-Oracle 21 views 1 comment 0 points Most recent by Matei Niculescu-Support-Oracle Sales
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How to change spacing between two lines in Manage Plan Terms and Conditions?Question : How to change spacing between two lines in Manage Plan Terms and Conditions? **This post was created as part of a How to Service Request (SR) Release: 22B Sum…Matei Niculescu-Support-Oracle 35 views 1 comment 0 points Most recent by Nicoleta Chiru-Support-Oracle Sales
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Is it possible to create multiple payment batches that use the same payment group?Question : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: The customer is requiring the possibility to have 2 pay…Matei Niculescu-Support-Oracle 13 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Sales
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Suggestions for replacing the Sales Campaign feature in CX Sales ?Question : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Discontinue of the Sales Campaign feature in CX Sales. …Matei Niculescu-Support-Oracle 24 views 1 comment 0 points Most recent by Matei Niculescu-Support-Oracle Sales
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How to make the fields Old Quantity/Old Value as required depending on the Opportunity Type fieldQuestion : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: How to make the fields Old Quantity/Old Value as requir…Matei Niculescu-Support-Oracle 74 views 7 comments 0 points Most recent by Vitejanu Vasile-Madalin Sales
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Owner field not available for workflow in opportunities**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: We want to pass the same workflow that is created in leads to oppo…Ionel Spaloghe-Support-Oracle 3 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales
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How to rename fields in workspace filters and columnsQuestion: **This post was created as part of a How to Service Request(SR) Release: 22B Summary of the question: User wants to rename fields used for workspace. It is not…Kyler Thomas-Support-Oracle 13 views 1 comment 0 points Most recent by Kyler Thomas-Support-Oracle Sales
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How to import Customer Classification CategoriesSummary: Hi, I'm creating a new Classification Category to use as an auxiliary dimension in territory. We have many classifications codes and we want to import all of th… -
Activating DaaSSummary: **This post was created as part of a How to Service Request (SR) How to Activate DaaS after receiving activation email Use Case: CX had address verification usa…Sirajuddin Syed-Support-Oracle 16 views 1 comment 0 points Most recent by Sirajuddin Syed-Support-Oracle Sales -
Informative MessageHi, When I use the below code it pops up the message but not allowing to save the record throw new oracle.jbo.ValidationException('Please check if you have provided the …
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BPM Approval workflowSummary: BPM Dynamic Approval group and Email template in CX Sales Content (required): Need clarification on following things on regarding BPM Approval flow Is dynamic a…
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How to modify the implicit access from "Edit" to "View Only" for opty team members?Question : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: How to modify the implicit Access from Edit to View Onl…Matei Niculescu-Support-Oracle 23 views 2 comments 0 points Most recent by Vitejanu Vasile-Madalin Sales
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Win/Loss Reason field to be enable in spite of any Opportunity statusSummary: Hello team, Win/Loss Reason field to be enable in spite of any Opportunity status Content (required): As of now, its only enabled when Opportunity status is CLO…