Category 453
Discussion List
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Redwood -Benefit administrator unable to enrollments or life events after enabling redwoodSummary: Hi All, We have enabled Redwood for Benefits, We are using standard role.All the necessary profiles are set. Benefits Admin is able to search for employees in B… -
Compensation Change statement missing in Benefits activity center > Compensation InfoSummary: We're missing compensation change statements when checking employee's record via Benefits Activity Center > Compensation info. The information exists in the sys…
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Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
Program name showing twiceSummary: Hi, Anyone have any idea why the canada program is showing twice? The plan is in one program. Thanks, Nancy Content (please ensure you mask any confidential inf…
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Blank Category Code on Benefits setup diagnostic reportWhen running the benefits diagnostic report , the category code is showing up as blank. How can we retreive teh Category code on the diagnostic report? Here are the para…
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Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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Not able tohide Annual amount field for ChristmasBenefit in Benefit Summary redwoodpageSummary: Not able to hide Annual amount field for Christmas Benefit in Benefit Summary redwoodpage using VBCS tool Content (please ensure you mask any confidential infor…
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How to hide the Beneficiaries and Primary Care Physicians sections in the Benefits Summary ?Summary: For a client, we would like to hide the Beneficiaries and Primary Care Physicians sections on the enrollment details page within the Benefits Summary. Content (… -
How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m…
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a scenario in the Benefits module where I need some clarificationI have a scenario in the Benefits module where I need some clarification: An employee has already enrolled in a medical plan and added parents (father and mother) as dep…
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VBS Main Branch - Recreation or Refresh with valid source codeSummary: Code Deployment via Main Branch: Several developers have committed code changes to the main branch. However, these changes may not be reflected in the productio…
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Retirement plan configuration in benefitsSummary: Hello Experts, we need your input in 401k and 3D Blinds 401k retirement plans configuration in benefits. Our client need information only plans in fusion. i.e t…
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Identification of the relationship dropdown variable in "People to Cover"Hello team, For the client, we would like to set a condition based on the relationship. if (relationshipName === "Child") The issue is that we can't identify the correct… -
Is there a way to remove/hide the quick action field 'Benefits Court Orders' ?Summary: Is there a way to remove or hide the 'Benefits Court Orders' quick action from the Benefits summary screen? Our client doesn’t have any plans that involve court… -
Fast Formula Input Validation Default EntryI am trying to create a default value for an element input value, using the number entered into another input value of the same element. How do I reference the input val…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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need to show all 4 rates on employee self service pageSummary:Hi All, We are in implementation phase and we have normal rate and Rx rate for medical plans. As per requirement, we need to show all 4 rates on employee self se…
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Evaluated life event status goes to processed and closed.Summary: Hi team, As I am evaluating any life event (not specific to one, I have tried with several life events) the life event status shows processed and closed. Conten… -
Changing options in existing plan - existing employees stay (legacy), new employee get newWe are changing our benefits design for 2026 - the plan will still exist but the automatic enrollment will change from Option A to Option B. However, existing enrollment… -
We ran the 1094 process and got two submissions for the same legal entity in the xml. Any ideas?Summary: We ran the 1094 process and got two submissions for the same legal entity. There were 6 1095s in one submissions and 56 in the other Any ideas? This is likely a…Karl Neff 12 views 3 comments 0 points Most recent by Rakesh Ghosh-Oracle Payroll and Global Payroll Interface (GPI) -
How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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In ACA Report some employees and their dependents are populated in the same lineSummary: In ACA Report some employees and their dependents are populated in the same line. However, in majority of the cases employees and dependents have their separate…BHAVANA SINGH 1 view 1 comment 0 points Most recent by Rakesh Ghosh-Oracle Payroll and Global Payroll Interface (GPI)
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Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver…
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Redwood Benefits: What is the meaning of Pencil Icon on Pending ActionsSummary: Hi, When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on. In Redwood, pending actions will appear on the Summary … -
Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie…
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Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Termination Life event fast formula is not working outWe have configured a termination life event to trigger upon entering the actual termination date in the per_periods_of_service table. Below is a basic Fast Formula creat…
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looking for best practices to deploy VBS changes across different versionsSummary: Is it required to have one DEV pod to be on Prod cadence always so that no there will not be impact on VBS deployments during upgrade window? Content (please en…
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Creating Multiple Life Event Triggers for Leaves with Shared Tables and ColumnsHello Team We have a requirement to create multiple life events for leaves, such as Caregiver Leave and Military Leave. These life event triggers should be based on Acti…