Category 453
Discussion List
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Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool … -
National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →…
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Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…
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Add Instructional Help Text to benefits self serviceSummary: We are trying to add instructional help text directly to the various steps of the Benefits self service enrollment journey, especially under “Enroll in benefits…
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Unable to Cancel Work RelationshipSummary: Hello, we found that a non-Worker record with assignment number xxxxMR_912 got terminated on 31-Dec-2024. New non worker work relationship with assignment numbe…Smitashree Pradhan 185 views 7 comments 0 points Most recent by Vaishnavi Giridhar Bingi Human Capital Management
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HSA & FSA CalculationsHello Team, We would like to understand the mathematical calculations behind the FSA and HSA values generated by the calculators. The results we received did not align w…
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Coverage errorSummary: There was a problem running the participation evaluation process. The process failed because it didn't find a coverage value to calculate the coverage-multiple …
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Redwood Benefits – Need to Hide “Beneficiary Organisations” Section for UK OnlySummary: Hello all, I’m working on Redwood Benefits self-service pages and need some help with conditional visibility. Requirement: In the enrollment flow, the Beneficia… -
how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
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Is it possible to change the color of the right-side menu in the enrollment window?Summary: I want to know if it is possible to change the red color in the right-side menu in the enrollment window? Version (include the version you are using, if applica… -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio… -
Benefits: Open Enrollment Rates IssueHi, Is there existing Problem for rates calculation? Currently we are configuring OE and while testing the rates are not calculating right? Supposed to be calculated for… -
Life event based of duration of absenceI want to trigger a life event based on duration of unpaid absence When unpaid leave is> 12 weeks, there should a life event triggering . How to achieve this?
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How to make different look and feel of Benefits summary page based of different BUOn the Benefit summary screen, using Redwood , the Canada business unit is asking for some of the customization that is available for the US business unit, but it's not …
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Redwood Benefits – Add Helpdesk Deep Link in “Need Help? Contact Us” SectionSummary: Hi everyone, We’re currently rolling out Redwood Benefits for one of our clients. On the employee self-service page, the right-hand panel shows the “Need Help? …
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benefits representative is not showing up under Need Hepl?Contact Us?Summary: Hi All, We have Benefits Representative configured in Gloable HR.But we not able to see Benefits representative on Ben Administartor or Employee 's Benefits sel…
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How do you enable links to be detected by screen reader, specifically JAWS?Summary: Our requirement is to have all links in the Benefits module detected by a screen reader. Currently, Quick Actions links are not being detected by a screen reade…
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Benefits Enrollment Window - reporting on window start and end dateI would like to be able to report on the start and end dates of a benefits enrollment window. What table or what OTBI subject area would have these dates?Stephen Jones 34 views 5 comments 0 points Most recent by Stephen Jones Reporting and Analytics for HCM
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You selected too many plans for this plan type. You can select up to 1 plans. You selected 2 plans.Summary: Hi All, I am getting this error and not able to figureout where the issue is.Can anyone pls help. For cancer plan type, we have 4 plans. Cancer plan Level2, Can…
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Person Change Causes Life Event for change of employment categoryI need a FF to trigger when employment category changes from specific value to another value. There are multiple conditions. eg: When the employee is changed from PT to …
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Can we hide tabs on Overview tabs on Benefits Activity CenterSummary: As we don't need Court Orders and Billing, i wanted to hide few tabs on Overview section in Benefits Activity Center Page. Content (please ensure you mask any c…
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ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) returning incorrect values for renamed planSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) has been used under a Post Election Edit Rule. Unfortunately the function returns 'Y' even though the pa…
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Benefit relationship sync issueSummary: Hi Experts, we are noticing issue for few employees where record is terminated in the HR but benefit releationship shows as active and when we refresh it become…
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Examples for a 'Required Period of Enrollment' FormulaSummary: Looking for a 'Required Period of Enrollment' Fast Formula Content (please ensure you mask any confidential information): We are trying to determine how easy it…
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how to hide quick action in Benefits Activity CentreSummary: How do i hide the quick actions under Benefits Activity Centre » Enrollments. Content (please ensure you mask any confidential information): Version (include th…
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How to enforce court order de-enrollment?Is it possible to enforce the de enrollment during active court orders. ? The requirement is that when the benefits admin has updated any court orders, the employee elec…
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How to Change the Benefits Organization Name on Redwood ESS Page?Summary: My client would like to modify the name of the Benefits Organization by adding the word (Trust) as part of the name. Can this be accomplished via VBS? If so, pl…
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Hide “Cancel” Buttons in Enrollment Authorization in Redwood Self‑ServiceWe want to ensure that employees are required to accept the "Enrollment Authorization" during Open Enrollment, regardless of whether they make changes to their benefit e… -
Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
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Voluntary Employee Life terming with Open EnrollmentSummary: I set up Open Enrollment and Voluntary Life to Default current same enrollment and rates. We have options from 10K - 500K in 10K increments, we have age bands. …