Category 453
Discussion List
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while processing Open Enrollment for some employees i am getting this error. *URGENT REQUIREMENT*Does it has something to do with rate start date and end date? Also the standard rate for Basic Life has a FF attached to it. -
Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte… -
Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Person Data Change Causes - Life Insurance Life EventSummary: My client requires a Life Insurance Change life event to trigger when there is a change to the employee's job details. Does anyone have a Person Change Causes L…
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Bi-weekly rates coming as Annual for Age ReductionSummary: Rates are incorrect. We have removed the rest age VAPROs for now. Expectation: Primary Amount should pull bi-weekly value. The rates for ages < 50 are coming co…
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Benefits Balanced page not changed to Redwood.Summary: Hello Team, after configured all the steps (Profile values and privileges) the benefits groups page was not changed to Redwood. What is the reason? Content (ple…
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Loss of Eligibility fast formula is not working for "Employee Only", Family option. (attached)Summary: Content (please ensure you mask any confidential information): I tried to modify the existing Fast formula for the following options Employee Only - Spouse/DOme…
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Derived Factor Age - Person's Youngest Dependent - not calculating Domestic Partner Childs ageSummary: We need to verify that a plan is only eligible for someone with a child < 26. We have a person with ONLY 'Domestic partner child'. The derived factor is not cal… -
What is the impact of modifying eligibility profile name to grade step progression rule?Summary: I was routed here regarding my eligibility profile question. What is the impact of modifying eligibility profile name to grade step progression rule? We have an…
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We are getting the below error while evaluating a potential life eventSummary: We are trying to evaluate a life event for a particular employee but getting the below error. There are no pending actions associated with this employee. Conten…
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EAP and Business travel Accident plans asking for designate dependentSummary: EAP and Business travel Accident plans asking for designate dependent even though in plan configuration it's not defined. There is no option to add Dependents a…
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Life events Death and Grade ChangeSummary: We have requirement of 2 life events, Death and Grade changes of employee. Life Event (Death) : If Employee related person is passed away, Then this Death life … -
Default Rate to Reduced Maximum limit for next yearHi All, Commuter Parking Rate is setup as a Flat Range. Minimum and Default is 0, Increment is 1 and Maximum is 315 for year 2024 For the upcoming Open Enrollment, we ne…Mohammed Waseem Akram S 16 views 3 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Agreement Statement Specific to Benefit PlanSummary:Agreement Statement Specific to Benefit Plan My Client have come up with a requirement to implement a agreement statement for a medical plan which should popup w…
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Can you load a benefit group for a list of employees and end date all at the same time?Summary: I am working on loading a benefit group for a list of about 10000 employees that should start on 1/1/2025 and end on 12/31/2025. Can I do that all in one step? …
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the… -
Dependent certification - Need a way to restrictSummary: Hi, We want to restrict dependent certification Eg: Birth Certificate, if the employee has already provided the birth certificate during hire when enrolling the…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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How to setup HSA catchup Those 55 and older can contribute an additional $1000Summary: Can anyone please help how to setup HSA catchup Those 55 and older can contribute an additional $1000? I tried setup the Derived Factor( and attach to eligibili…
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few employee get are able to click on continue , while few arent during enrollingSummary: Content (please ensure you mask any confidential information): Hello, We Have certain new hires who have similar life events and programs attached to their enro… -
Error on Life Event Employee or Dependent Loss of Coverage BEN-990155Summary: I am getting the below error on the life event "Employee or Dependent Loss of Coverage" when I try to add it to the employee record. ANy idea what this could be… -
how to edit self service group nameSummary: Content (please ensure you mask any confidential information): Hello, How do we edit the self service groups name ? here its train stop 1 , 2 etc…wanna rename i…
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Can we customize the view benefits summary deep link to add a plan name as a parameter?Summary: I have a requirement to add a deep link that redirects employee to their benefits summary page for a specific plan. Below link is taking the employee to benefit…
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How can Employee be able to select top up amount based on a list of values ?Summary: Content (please ensure you mask any confidential information): Hello, We have a requirement where for eg : a band 1 employee is eligible for super top up then t…
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How to add a sort and filter on the ADF Update Rates SheetHello Community, Anyone know how I can add soft and Filter on the highlighted area below? I tried by its greyed out. -
TRACK PARTICIPANT ACTIONS IN SELF-SERVICE BENEFITSHi Team, This new tracking feature lets you know if a participant has already viewed their enrollments in Self-Service Benefits without making any changes. It also captu…
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for same life event different employees have different enrollment view ?Summary: Content (please ensure you mask any confidential information): Hello, I have created 2 new hires , and viewing their enrollment however the view for both of the…
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unable to view "benefits" tab for new hireSummary: Content (please ensure you mask any confidential information): Hello, I have hired an employee using "hire an employee' option under my client group and , now w…
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Processing life event back dated give an error - BEN-990038Summary: We are tying to process termination for an employee back dated in 2000's but the system is not processing the termination and gives an error when we try to add …
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rates are not reflecting for employeeSummary: Content (please ensure you mask any confidential information): Hello, I have added a flat rate value and added it in program life event , however when login as …