Category 453
Discussion List
-
Redwood: How to rename Self-Service Enrollment quick action?Redwood: How to rename Self-Service Enrollment quick action under Me > Quick Actions > Show More > Benefits? I tried to achieve this via Structure personalization, but S… -
Reprocessing OE event after salary gives rate errorSummary: We ran an HDL to load a salary increase effective 12/27 for about 100 employees. Since the OE event is effective 1/1/22 the salary event kicks out the OE event.… -
plans are not visible to enrollSummary: After evaluating any LE or OE window i cannot see any plans while enrolling in them only one plan type is visible rest all are not there. I don't understand wha… -
Upload Plan Configuration DocumentsSummary: The Upload Plan Design Document feature present in Additional Configuration in Program/Plan train stops, do not allow to view the documents once loaded from eit… -
Redwood 24D: Hide Change Beneficiaries quick action via structure personalizationHow to hide Redwood Change Beneficiaries quick action via structure personalization. Review Employee Resources, Temporary ID card are being hidden from structure persona…
-
Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
-
I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
FSA deduction not changing with life event post OESummary: A group of employees are moving from semi-monthly to bi-weekly payroll effective 1/1/25. However, that change wasn't completed in HR until after Open Enrollment… -
Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
-
Dependent Eligibility for child > 26 is not workingSummary: Dependent Eligibility for child > 26 is not working We have 2 dependent profiles Dep Child > 26, Dep Disabled Child to restrict child > 26 not to appear in depe…
-
HSA Plan SetupHello Team, Employee contribution for HSA is $3,550 and Employer contribution is $750. Employee gets an opportunity to enter the employee contribution. How to setup the …
-
Benefit summary page Observations - 24DSummary: Benefit summary page 24B - Documentation Content (please ensure you mask any confidential information): The Benefits Summary page is listed as the only page whi…
-
To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
-
Is guided journeys supported for Benefits Redwood pages?Is guided journeys supported for Benefits Redwood pages?
-
Need help to capture current benefit coverage amount - Postelection Edit fast formulaHi Benefits/Fast Formula Experts, We have a requirement of postelection edit formula to trigger the error message when the person reducing the coverage amount from the p… -
Prevention of accidental backout of Life Events.Summary: Hello Experts, we had an issue where a user was trying to backout Open enrollment for few employees but missed to give the person selection Fast Formula resulti…
-
coverage amount is missingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
How to prevent Open enrollment backout for all employeesSummary: How can we control Open Enrollment from being backed out accidentally for all employees? Are there any System Profile options that will control backout of Life …
-
Redwood: How to hide sections in My contacts > New contact under Before you enrollRedwood: How to hide sections in My contacts > New contact under Me > Benefits > Before you enroll We want to hide sections like Citizenship, Passports, Visas and permit…
-
Fast Formula Error : The Value exceeded the allowable rangeSummary: Hi Team, We are receiving the Fast Formula error while we are trying to save the received date for an EOI approval field in Production. It is happening for mult…
-
HSA rate Periodization Formula when HSA Amount paid annually at starting month of enrollmentHello Expert, I need help to develop HSA Rate Periodization Formula when HSA ER paid annually at starting of the Year. I have tried few but its failing when Option getti…
-
After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i…
-
Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E…
-
Custom Unsuspend date rule via Fast FormulaSummary: Hi, One of the requirements is to determine the coverage start date one day after the life event date for a specific life event 'Loss of External Coverage'. Eg:…
-
With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
-
Outsourcing OAB to new vendor January 1. Need steps to close the benefits program and end date ratesSummary: We are outsourcing OAB to a benefits solution provider effective January 1, 2024. I will need the steps to take to end date OAB Program, elections, element entr… -
Payroll advisor fuel rates from HMRCSummary: If Finance module is amending the advisory fuel rates, do we need to make any changes in the P11D module for it to be picked in P11D? Content (please ensure you…
-
Can Pending Worker Enroll into Benefits 5 days before Getting HiredThe Requirement is to allow pending worker to enroll into Benefits before getting converted as employee. Can this be achieved?
-
Where do uploaded files from the "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS" feature in 22C go?Summary: 22C Delivers a new feature called "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS". However, where does this document go? How can we obtain the URL once uploaded… -
How to get dependent name in benefits postelection fast formula **URGENT**Summary: I have a requirement where a postelection edit fast formula throw an error when an employee and spouse/ dependent partner working in the same organization enrol…