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Evaluate Life Event Participation Scheduling for Daily Run not processing all Life Events in time

in Benefits 15 comments

Summary:

Our daily scheduled Evaluate Life Event Participation stopped running New Hire Life events and Termination of Coverage as of last week.

Content (please ensure you mask any confidential information):

We just finished Open enrollment since we have plan year Open enrollment in July instead of December. The scheduled processes were rescheduled and stopped processing a few life events. It looks like it is running at 1:30am but not processing Life Events for current date and trying to process old Life events. So New Hire and Termination of Coverage are sitting in Detected Status. I am able to used Evaluate Life event participation report to process these Life Event once identified using Person selection FF.

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