Correspondence
Discussion List
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Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 5 comments 0 points Most recent by SilverFish Receivables & Collections -
Report on dunning letters in Draft modeSummary: In Fusion we are missing the Preliminary Dunning Report that is available in eBS R12. How can we create a report in Collections Fusion on dunnings processed wit…
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Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =…
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SMS Utilization Metrics for Candidate ApplicationsHello! I'm seeking insights into candidate engagement with SMS versus email during the job application process. Specifically, I'm interested in understanding: Among a po…FrankForte 11 views 1 comment 0 points Most recent by Aravind-Oracle Recruiting, Opportunity Marketplace
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Can we change the file name of the attachment to dunning emails?Summary: Now the dunning emails are delivered with attachments containing file name like 'Output_99999.pdf' where '99999' is a sequential number (not sure where it is co…
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How do I share attachments with the hiring team or with any other employee from the organizationSummary: How do I share attachments with the hiring team or with any other employee from the organization. We have 'Send message to team' option but it doesn't allow to …Raj_Highstreet 11 views 2 comments 0 points Most recent by Raj_Highstreet Recruiting, Opportunity Marketplace
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Attachments in Inbound and Outbound Email CommunicationSummary: In 25A Oracle Recruiting Cloud Update, we introduce the most awaited feature in Candidate Communication which is Attachments to Email Communication with candida…Manasa Majji-Oracle 274 views 8 comments 4 points Most recent by Gulab_Ansari Recruiting, Opportunity Marketplace
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Collections Preferences - what is the use of 'Dunning Delivery Using Email'Summary: What is the use of the 'Dunning Delivery Using Email - Dunning Letter Template/Email Body' in the Collections Preferences? Is it used by Strategies or Dunning P…
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Something Went Wrong Try Again later error on assessmentSummary: Something Went Wrong Try Again later error on assessment Content (please ensure you mask any confidential information): Hi Team, Greetings! We are getting an er…Parag Hiremath 33 views 9 comments 0 points Most recent by Parag Hiremath Recruiting, Opportunity Marketplace -
Two-way Email Communication: Candidate Response not received under Messages tabSummary: Hello! After successfully testing two-way email communication through Azure, I observed that candidate responses are not appearing under the message tab in the …Emily Cox 355 views 13 comments 2 points Most recent by Thousif Syed Recruiting, Opportunity Marketplace
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Alert IRC_Intrv_Scheduled_Interviewer no e-mail send interview partnerSummary: Hello, we have set the worklist to in-app only in order to reduce the amount of emails the system generates. Now I am adding email templates for some of the rec…Vincent Meyer 11 views 3 comments 0 points Most recent by Adarsrs-Oracle Recruiting, Opportunity Marketplace -
How to pull out all the notifications & alerts including details, body, subject, etc?Summary: We have a need to audit our notifications. This includes both notifications & alerts. Is it possible to extract both notifications and alerts through SQL (analy…Mickey James 381 views 10 comments 0 points Most recent by Ashwini_CG Recruiting, Opportunity Marketplace
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What is the impact of Manage Collections Methods?Summary: What impact has changing the default Collections Methods from Strategies to Dunning Plans, or vice versa? What functionality is changed or which ess jobs are af…Stepan Jindra 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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To send the same dunning letter repeatedly for the same invoice, do we need to use Aged dunning?Summary: Currently, in eBS R12 we have been using Staged dunning only. We have a dunning type that we call as 'Infinite' , when the same letter is sent x-times for the s…
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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Configuration needed for using Dunning Plans. Can Dunning Plans use Scoring too?Summary: Could you please advise the steps needed for using Dunning Plans as collection method. Is this based on days overdue only or we could use Scoring too? Content (…Stepan Jindra 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Report on customers that would receive a dunning letter via Strategy taskSummary: We would need to simulate a Draft mode for all customers that would receive a dunning letter via Strategy. Is there any report or other means to see who will re…Stepan Jindra 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Collectors used as Dunning Configuration for Dunning PlansWe want to send dunning letters by customer groups, but not to use Strategies as they have no Draft Mode. However, Dunning Plans when used as a Collections Method cannot…Stepan Jindra 44 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Can we edit/hide the default "Blank Message" or select another template as the default?The business would like to add a disclaimer to the Blank Message template, so Users do not have to add manually and is hard coded. Are we able to edit this in ORC? And i…Nancy Quilling 21 views 1 comment 0 points Most recent by Keerthana-Support-Oracle Recruiting, Opportunity Marketplace
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Add Branding to Notifications Using HTML Email TemplatesSummary: We created some branding using Manage HTML Email Template. Is it possible to add this template to specific notifications that are located in the Recruiting Cont…
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How to Include Hiring Manager and Collaborators in Feedback Completion NotificationSummary: Hi All, According to standard Oracle functionality, only the individual who directly requests feedback receives the completion notification. However, we have re…Asit Kumar 14 views 4 comments 0 points Most recent by Bernard T Recruiting, Opportunity Marketplace
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Recruit Rejection TrackingHi, Is it possible to view and track rejection emails that are sent to candidates? We would like to see if the email was send, when and to whom? We can't find this optio…Przemek Pierog 21 views 7 comments 0 points Most recent by Nivya Mathire Recruiting, Opportunity Marketplace
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We can send but not receive two way emailsSummary: Our Two Way Messaging is not working for Emails. When we run the scheduled process "Process Recruiting Inbound Messages" it says it runs successfully but it's a…SeanWesche 61 views 5 comments 0 points Most recent by SeanWesche Recruiting, Opportunity Marketplace
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Repeated sending of the same dunning letter using StrategiesSummary: Dunning letters is an automated task in Strategies. How can we achieve a repeated sending of the same dunning letter for certain customers, while submitting the…
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ORC - How to know whether the email notification sent to the candidate or notSummary: Hi, In ORC, How to know whether the email notification sent to the candidate or not. Is it possible to extract a report for a particular ESS process. Example : …Kapil K Somawaram-Oracle 551 views 4 comments 2 points Most recent by Yasmine Machrikate Recruiting, Opportunity Marketplace -
Which ess job is triggering the Send Dunning letters task from StrategySend dunning letters is an automated task. We have noticed that it is somehow triggered during submitting any of these ess jobs: 1. Refresh Receivables Transactions for …
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Can we use in parallel a Staged and Aged dunning type for the same customer?Summary: Can we use in parallel a Staged and Aged dunning type for the same customer? We want to be able to switch Strategies on customer Account level - from Staged to …
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When using collection method Dunning Plans, can we manually change dunning plans on customer accountSummary: When using collection method Dunning Plans, can we manually change dunning plans on a customer account level? Or is this possible only when using Strategies? Co…Stepan Jindra 1 view 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Automatic notification to candidates when a Job Req is filledSummary Automatic notification to candidates when a Job Req is filledContent Hi, I created a job requisition setting to 'Yes' the 'Automatically fill requisition' field,…Alberto Barile 248 views 13 comments 0 points Most recent by Jin Yus Recruiting, Opportunity Marketplace