Customer
Discussion List
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Add new search field under "Review Customer Account Details"Summary: Our business is looking to add a new search field under "Review Customer Account Details" Content (please ensure you mask any confidential information): Hello e… -
Ability to view Receivable Balances with Ship-ToOn Receivables Transaction Screen, There is a Tab - Review Customer Accounts. Currently the customer accounts can be viewed by Customer, Account Number, Bill-To Site and…
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Is it possible for an external system to initiate a customer hierarchy update via web service?Summary: We are preparing for go-live and need confirmation on whether Oracle supports external system-initiated updates/uploads to customer hierarchies using web servic…amanda bullard 21 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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How can we update the customer address site purpose in Receivable ?In Oracle Fusion Receivables, how can we update the Customer address site purpose (e.g., Bill-To, Ship-To) for a customer site using SOAP or REST APIs? Also, explain how…Yashwant 126 views 11 comments 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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Update customer profile from dateWe have a scenario where we would like to update all the dates in customer to a past date. Example - Customer was originally created on 30-04-2025, we updated the from d…Ankita Kumari1 25 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to stop emails going out to customers from non prod environmentsSummary: We want a way to prevent any emails going out to customers and suppliers by any means in our lower non prod environments. I have seen few posts in customer conn…Srinivas Polisetty 12 views 2 comments 0 points Most recent by user12004752 Receivables & Collections
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How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
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Is there a way to merge 2 customer accounts belonging to a single party ?Summary: Is there a way to merge 2 customer accounts belonging to a single party in Oracle Fusion ERP ? Content (required): If this is possible then I will need the step…
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Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…
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Adding New Attributes in Manage Receivables Specialist Assignment RulesSummary: Hi Team, We have a requirement to add new attributes at the Manage Receivables Specialist Assignment Rules setup level. Could you please advise if you have any …
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Can't identify the correct SOAP API to call to update the existing customer.Summary: Can't identify the correct SOAP API to call to update the existing customer. We have already created a customer, and we need to update some of the customer's at…
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New Parameter to Oracle Data modelSummary: Hi, I have a requirement to add the parameter to Receivables-Statement Generation data model, its giving me error saying Parameter is not declared in the packag…
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Mass update of Expiration Offset DaysIs there a way to mass update the Expiration Offset Days at customer account level? Updating the Customer Receivables Profile Class is not an option as it would impact a…aileen.macayan 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is there a way to default Remit to Address on the basis of Legal entity used for a transaction?Summary: Content (please ensure you mask any confidential information): Is there a way to default Remit to Address on the basis of Legal entity/BU used for a AR transact…
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Error While uploading customer payment term via FBDII am uploading customer payment terms via FBDI template but getting the following error. "The specified CUST_ORIG_SYSTEM_REFERENCE and CUST_SITE_ORIG_SYS_REF are invalid"
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REST API / SOAP Service to get Customer Account TypeNeed REST API / SOAP Service to get Customer Account Type (Internal / External)
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To update the "Send statement" box, we use the REST API for Customer profile.Summary: to update the "Send Statement" checkbox for a customer in Oracle Fusion do we have the rest api and If yes what it is Content (please ensure you mask any confid…
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Unable to find and update address under Manage CustomersSummary: We have a requirement to update the address of a customer. Under Accounts Receivables —> Manage Customers ,iam able to search for the Organisation can see the R…
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Merge Customers at account LevelSummary: We Where able to Merge Customer at Party level , using How To Merge Customer Data within Receivables (Doc ID 2272315.1) Now it is required to merge the same cus… -
Synchronize Account address between CX and Fusion ARSummary: In CX cloud, user can add now Address to a customer account and choose if its use (bill_to, ship_to). Is their any process that synchronizes the addresses betwe… -
Customer Classification Category - Allow Parent Code AssignmentSummary: Customer Classification Category - Allow Parent Code Assignment Content (please ensure you mask any confidential information): Classification Category created w… -
Customer profile confidentialSummary: Restrict only specific user able to view customer profile Content (please ensure you mask any confidential information): Hi, How to restrict user access, which …
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Err-There are multiple records in this file which resolve to the same target record in the databasewe have been using 19-tab for initial customer upload and 4 tab to update Bill-to site, Additional Address elements and Reference Accounts (with references used in 19 ta…Evangeline Nivedha-Oracle 77 views 7 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Need sql for parent and child relation account AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_HEADERSSummary: AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_HEADERS Content (please ensure you mask any confidential information): AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_H…
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Freight and additional charges at sales order headerSummary: We have a customer with a requirement to capture a single freight charge for all the lines in the order. Meaning that an order with 10 lines, should have a sing…Faith Hanford-Oracle 42 views 0 comments 1 point Started by Faith Hanford-Oracle Receivables & Collections
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API to update customer profile optionSummary: I am looking to bulk update customer profile history especially, Profile Class, Collector and credit limits. The FBDI has multiple tabs and I am looking to see …
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How to define the DFF to use the customer nameWe have requirement to define the DFF to bring the customer's name using table DFF. But the length of customer name (Organization name) is 360 character and the maximum …