Customer
Discussion List
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Account Receivable > Customer Profile > Fetch Credit Analyst NameSummary: Account Receivable > Customer Profile > Fetch Credit Analyst Name Content (required): Hello All, In Account Receivable, in the table HZ_CUSTOMER_PROFILES_F, do … -
looking ways to update the Geography data for all the countriesSummary: We are looking ways to update the Geography data for all the countries which have been imported using Loqate information. We understand that once imported, geog… -
Why customer site status stays active when end date is provided?We have put an end date 1/1/2000 to a customer site. However, it is observed from table that customer site status is still active. Is there any reason why the status is …
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Receivables Customer Preferred Delivery MethodWe have one Receivables Customer Preferred Delivery Method that keeps changing from E-Mail to Paper. Each month the 1 person who bills this customer has to remember to g…
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Bill Management for SSO Enabled InstanceHow to enable the Bill Management in SSO enabled instance, without registering the external user in SSO.
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While configuring for an email delivery for a customer, can we bifurcate email ids to TO, CCSummary: Can mail ids be provided as TO, CC as the customer communication level while configuring for an email dispatch delivery method for a particular customer Content…Sayani Bhattacharyya1410 12 views 0 comments 0 points Most recent by Sayani Bhattacharyya1410 Receivables & Collections -
Unable to find customer as of date balance on user interfceSummary: The user wants to see Customer balance as on date in user interface. Although we understand that we have Oracle seeded reports to check the as on that balances …
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Customer DFF searchableSummary: Hi Can we make the Customer Header and Site level DFF (capturing legacy customer number ) searchable in Manager Customer, Manage Transaction and Manager Receipt…
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Configure Dunning letter to be sent to third party printer to customerHi , We have a requirement to send dunning letter to customer via both email and printed version to third party printer. How do I configure the same within Oracle fusion…
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Need Explanation of Error Codes for RA_CUSTOMER_PROFILE_INT tableSummary: We are encountering multiple error codes while processing records from RA_CUSTOMER_PROFILE_INT table. We were able to decode most of them using this note but de…
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New Customer Profile ClassesWe have a requirement to create new customer profile classes and assign them to the existing customers. I have a question, when we create and assign them to the customer…
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same reference data set across 10-14 Business Units when creating customer addressesWe are planning to use the same reference data set across 10-14 Business Units when creating customer addresses, as we understand (In Oracle Fusion Cloud Applications, a…
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Request to Exclude Zero-Amount Records from Standard Customer Statement ReportHi Team, We have requirement in the standard customer statement report output and require a solution or workaround to exclude zero-amount records from the report. For re…Raman_Balasubramaniam 52 views 3 comments 0 points Most recent by User_VQFGM Receivables & Collections
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How can we update email address for customer through FBDI?Hello, How can we update email address for customer account and site level through FBDI. Can please guide steps. Regards, Deepak
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guidelines for customer addresesSummary: Hello, As per the guidelines for customer addreses: https://docs.oracle.com/en/cloud/saas/financials/25b/fairp/guidelines-for-customer-addresses.html "When you …
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Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t…KaushikPola-Oracle 15 views 3 comments 0 points Most recent by SureshRamanujam Receivables & Collections
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Fusion table that stores a join of customers and the items they purchaseHi All, We are trying to assign GL Codes to the AR Invoice report for a customer. The GL codes are specific to the item and customer combination. I would like to find ou…
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Add new search field under "Review Customer Account Details"Summary: Our business is looking to add a new search field under "Review Customer Account Details" Content (please ensure you mask any confidential information): Hello e…
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Ability to view Receivable Balances with Ship-ToOn Receivables Transaction Screen, There is a Tab - Review Customer Accounts. Currently the customer accounts can be viewed by Customer, Account Number, Bill-To Site and…
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Is it possible for an external system to initiate a customer hierarchy update via web service?Summary: We are preparing for go-live and need confirmation on whether Oracle supports external system-initiated updates/uploads to customer hierarchies using web servic…amanda bullard 23 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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How can we update the customer address site purpose in Receivable ?In Oracle Fusion Receivables, how can we update the Customer address site purpose (e.g., Bill-To, Ship-To) for a customer site using SOAP or REST APIs? Also, explain how…Yashwant 241 views 11 comments 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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Update customer profile from dateWe have a scenario where we would like to update all the dates in customer to a past date. Example - Customer was originally created on 30-04-2025, we updated the from d…Ankita Kumari1 68 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to stop emails going out to customers from non prod environmentsSummary: We want a way to prevent any emails going out to customers and suppliers by any means in our lower non prod environments. I have seen few posts in customer conn…Srinivas Polisetty 133 views 2 comments 0 points Most recent by user12004752 Receivables & Collections
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How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
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Is there a way to merge 2 customer accounts belonging to a single party ?Summary: Is there a way to merge 2 customer accounts belonging to a single party in Oracle Fusion ERP ? Content (required): If this is possible then I will need the step…
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Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…
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Can't identify the correct SOAP API to call to update the existing customer.Summary: Can't identify the correct SOAP API to call to update the existing customer. We have already created a customer, and we need to update some of the customer's at…
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New Parameter to Oracle Data modelSummary: Hi, I have a requirement to add the parameter to Receivables-Statement Generation data model, its giving me error saying Parameter is not declared in the packag…
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Mass update of Expiration Offset DaysIs there a way to mass update the Expiration Offset Days at customer account level? Updating the Customer Receivables Profile Class is not an option as it would impact a…aileen.macayan 22 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is there a way to default Remit to Address on the basis of Legal entity used for a transaction?Summary: Content (please ensure you mask any confidential information): Is there a way to default Remit to Address on the basis of Legal entity/BU used for a AR transact…