HCM Skill
Discussion List
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What actually happens in the back ground when we train the Digital AssistantSummary: When we train a Digital Assistant, what actually happens in the back? -
ODA chatbot does not respond when client authentication is enabled for the channelSummary: When I enable client authentication FADigitalAssistant stops responding. What do I do?
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After I login into the DEV instance the home page is not showing any apps in spring boardSummary: After I login into the DEV instance the home page is not showing any apps in spring board, how can I resolve this issue Content (please ensure you mask any conf…
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ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi…
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho… -
FADigitalAssistant taking long time to respond to the first question askedSummary: We are using the out of the box Digital Assistant "FADigitalAssistant" developed by Oracle and configured it to work in Fusion chat widget. When someone logs in…
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Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
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Is there any direct Oracle AI Agent available that replaces FADigitalAssistant?Summary: We know that Oracle is ending its support for out of the box Digital Assistants. Question is do have any direct Oracle AI Agent available that replaces FADigita…
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Oracle SaaS Skills DeprecationAnnouncement: Oracle SaaS Skills Deprecation The prepackaged SaaS skills of Oracle Digital Assistant for Fusion Applications (Oracle Fusion Cloud SCM, Oracle Fusion Clou… -
ODA Redwood Support (SaaS) HCM Implementation Project - Release 24 A thru 24 CSummary: We are looking for a business release notes that explains the Oracle Digital Assistant (ODA) functionality support in REDWOOD UI on the HCM transaction pages. W… -
When i opened a chat bot in Oracle HCM Fusion facing "Sorry, the assistant is unavailable."Summary: In Oracle HCM Fusion, when i open a chat bot i'm getting "Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk." this is…
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Restricting questions and answers in ODA in the basis of rolesSummary: Hi Team, we are using Flow Designer and not YAML we want to restrict questions and answers in ODA -such that it answer ABC if the user has A role and XYZ if use…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This … -
Our MS Teams Oracle Digital Assistant in our Development environment has stopped workingSummary: We have a skill for "Booking Annual leave" that connects to Oracle to extract the absence balance before asking the user to key in the required dates and durati… -
Facing issue while creating SR by ODA HelpdeskThere was an error rendering this rich post. -
Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't …
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Oracle Digital Assistant does not return Benefits detailsWe have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't have providers. Fo… -
Fusion Application Skills/Templates for Oracle Digital Assistant Statement of DirectionSummary: Hi All - This came in mail today fusion-application-skills-templates-for-oracle-digital-assistant-statement-of-direction-and-faq-21nov2025.pdf We are currently …
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Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
How to add a new section and questions in the section in ODA?Summary: We want to create a new section named as PensionBenefits and then to add questions in this section? Please provide some help or documents to check. Thanks Conte…
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
Duplicate chat iconSummary: We are observing Duplicate chat icons on the Maintenance pages. Content (please ensure you mask any confidential information): We dragged the chat icon to a dif…
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Helpdesk Category- Digital AssistantHi Oracle Experts, In ODA, when we try to create Helpdesk requests, it asks to provide the Category. When the end user provides a combination of words in Category, the O…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…Dr Surlina Yin-Oracle 3.9K views 35 comments 7 points Most recent by Martin Deh-Oracle Digital Assistant
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Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…
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After disabling the intent also still im able to search the data from the botSummary: Hi Team, Can any one pls help me on this After disabling the intent also still im able to search the data from the bot. Ex: After disabling Show my payslip. sti…
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Need to hide some of the Suggestion from the Oracle Digital Assistant.Summary: Hi Experts, Client wishes to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it…