Setup and Maintenance
Discussion List
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How to copy custom attributes from Order Management to Subscription ManagementSummary: How to copy custom attributes from Order Management to Subscription Management Content (please ensure you mask any confidential information): How to copy custom… -
Scheduling a Process on Business Days OnlyHi, We have a requirement from the client to schedule the process "Schedule Custom Groovy Object Functions" only on business days. Is there a way to do this? Thank you, …
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why can I not find HQBranchIndicator in configure adaptive searchSummary: Currently, in our CX Sales Redwood environment, i'm looking to add HQBranchIndicator as a Column on the 'my accounts' saved search. As such, i'm enabling this f…
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Why are inactive BPM rules NOT copied over to new Cloned instance?Summary: When we have an instance with both Active and Inactive BPM contract rules, all the BPM rules which are not Active are NOT copied to the new instance cloned. Con…suneetha_kodidala 31 views 3 comments 0 points Most recent by Arturo Macias-Support-Oracle Enterprise Contracts
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Sales Manager Custom Group is not available in Access GroupsWe have a custom job role, and is assigned to 2 users. We are trying to copy the object rules to from the standard Sales Manager Group to the Sales Manager Custom Group.… -
"Usage Drill Through Reports" - Privilegie X SKU relationship questionMy client is analyzing the "Usage Drill Through Reports" and raised the following question: How can I find out which SKU (#number/Service) a privilege belongs to? Is it …Oscar Chahestian-Oracle 1 view 2 comments 0 points Most recent by Oscar Chahestian-Oracle Subscription Management
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Contract Owner is not available in the list of fieldsSummary: Contract Owner field is not available in the list if fileds while configuring the email tempaltes and object workflows using Application Composer. Content (plea…GiridharJ 11 views 1 comment 0 points Most recent by Mariano De La Garza-Support-Oracle Enterprise Contracts
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v…Alex Pagliarini - Ninecon 949 views 5 comments 1 point Most recent by Alex D-Oracle Subscription Management -
Microsoft will end support for its Windows 10 operating systemSummary: Email received from Oracle : Microsoft will end support for its Windows 10 operating system Content (please ensure you mask any confidential information): We re…
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How to edit Event Models for Contracts Management?Summary: **This post was created as part of a How to Service Request (SR) Release: [22BA] Summary of the question: How to edit Event Models for Contracts Management? Whe…Raluca Valentina Buzatu-Support-Oracle 222 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Enterprise Contracts -
Where has the Enterprise Contracts Cloud documentation gone?Where has the Enterprise Contracts Cloud documentation gone? I'm currently configuring Enterprise Contracts Cloud, both the User Guide and the Implementation Guide are n…
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Is there a way to bulk add Internal Resource Organization/ Contracts Organization?Summary: Is there a way to bulk upload Internal Resource Organizations (Usage is Contracts Organization) Content (please ensure you mask any confidential information): B… -
Clarification on Loqate ServicesHi Team, Our business utilizes Loqate services for batch cleansing, but we've been encountering numerous anomalies. I would like to understand how Loqate services functi…
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Can we restrict a user to view lead/opportunity created by him/her onlySummary: Hi Team, We have a requirement for some users, they should only view objects created by them only Lead and Opportunity. Content (please ensure you mask any conf… -
Opportunity Product Currency Defaults to USD Instead of GHS Despite Multicurrency SetupWhen an opportunity is created and a product is selected, the currency on the revenue line defaults to USD instead of Ghana Cedis (GHS). We have already enabled the foll…
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Can we disable ORA_HZ_PHONE_TYPE standard lookup values?Summary: We have a requirement to disable specific lookup values (Work, Fax, Land) under the ORA_HZ_PHONE_TYPE lookup. However, in the 'Manage Standard Lookups' setup, w… -
Incentive Compensation Credit Rule Assignment Audit Trail / Validation CheckHello, Oracle Experts. We're looking for ways to validate our crediting rules and optimize their performance. Do we have any existing reports or SQL data that show how t…Christian Gerald Patacsil 31 views 2 comments 0 points Most recent by Christian Gerald Patacsil Incentive Compensation
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How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…Manjulika Gupta 311 views 3 comments 0 points Most recent by Chandramouli Potnuru Subscription Management
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How to configure BPM ContractsApproval to only require approval if there is a change to the Major VeContent Hello, We are wanting to configure BPM Contracts Approval to only require approval if there is a change to the Major Version. For example - the original Contract…
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Redwood User Interface for Subscription ManagementSummary: I need to implement Redwood UI for Subscription Management. I followed all the steps to enable Redwood UI in OSM but I'm getting blank screen after going to new…
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How can I identify the user who removed an organization from a resource?Summary: IIn our Oracle Sales Cloud implementation, we utilize organizations and business units to enable users to create service requests for customers. However, we enc… -
Groovy code to Set Contact Owner as Account Owner - Oracle CX Sales and Service FusionSummary: We have 80000 contact in system. Business wants that all contact's owner must be same as linked Account's Owner. And also if Account owner is updated then autom…
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Custom Object is not available in Import ManagementSummary Custom Object is not available in Import Management even after adding 'Custom Object Administration' role to User and checking Create,Update,Delete check-boxes f…
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how to delete resource centric territorySummary: I have deleted the Resource-Centric Territory by these steps, In order to delete the resource-based territories from the Territories list, please resubmit the "…
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How to acquire usage quantity from External application to Subscription ManagementSummary: Hi, We have a requirement to acquire usage quantity from External application to subscription bill Lines. Please help me to setup this requirement in Subscripti…Mahendravarma Kopanathi 71 views 8 comments 0 points Most recent by Mahendravarma Kopanathi Subscription Management -
Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…
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How to Automate creation of SOW when MSA exists?Hi, We have requirement to automate the creation of SOW if supplier MSA already exists. Regards Manisha