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Email Template for Credit Notes

edited Apr 1, 2021 9:03PM in Ask A Guru 12 comments

Hi

I am trying to create an email template with the following text:

"Hi ${transaction.entity}

Please find attached credit memo ${transaction.tranid}

There is [amount outstanding] on [invoice number the credit memo was generated from]"



How can I source this information in an email template?

Is there a way to reference the amount outstanding on the invoice the credit memo was generated from ?

For example (using fictitious data):

Original invoice:


Credit memo generated from this invoice



In the email template that is sent with the credit memo, I want it to refer to the amount outstanding on invoice 3093195 which is the invoice the credit memo was generated from.

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