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Difficult Task Please HELP!!!!!
Hi Guys:-
I am hoping I can create a workflow maybe combined with Searches to do the following. We have a custom field on our item records called Item Availbility Week No.
What I would like to do is...
1./ User manually updates Item availability week no.
2./ Workflow initiated, finds all orders containing that item.
3./ Sends preformated email to customers who have ordered that item saying something along the lines of "Unfortunately we have been notified of a delay of <Item Name>, it is now not due with us until week no. <x>.
I really hope this is possible..... Anyone have any better ideas?
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