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Can't get Country or Zip during new lead create

edited Dec 2, 2019 3:41PM in SuiteCloud / Customization 2 comments

I am trying to route lead emails and assignment to our partners using workflow.

The routing is based on the Country for Domestic vs International and Zip Code for our Domestic Dealers if US. Then by product interest.

I have custom records set-up that have the partner record associated with the countries and zip codes.

When a new lead is submitted though, I have not been able to get workflow to see the value for country or zip code in the address.

I have tried Set Field Value for a free form text workflow field using current record country, current record country name, current record zip. The value entered in those cases is NULL

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