Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Change Status & Class
Hi All,
I've been trying to automate as much as possible using NetSuite's workflow, so far I've been able to automate making fields mandatory with your help - now I've got another thing I may just need some help tweaking to get it to work.
We have an online form which fills out a lead record, we have three licence types which is auto-populated from our system with some text "Private", "Business" or "Education".
I want to automate the change of Status and Class (both to "Private account") by using a workflow, what I have so far is:
Edit Name Parameters Trigger On Condition Formula Saved Search Delay Recurrence Unit
0