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Create email on case create - not firing with conditions

edited Dec 2, 2019 3:41PM in SuiteCloud / Customization 1 comment

Anyone having issues with conditions on create?

I have created a workflow rule which email the contact associated with the support case.

Workflow details:
- Record type = Case
- Initiation based = On Create
- Trigger type = all

With the following condition formula - {company.custentity_enable_notifications.id}='T'

If I remove the condition, the rule executes fine and emails out. However if there is any kind of condition the rule will not fire.

Is this a bug?

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