Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Workflow Help Please
Hi,
I am creating a custom record which is capturing data from an online form, I have the form working and it is capturing the data fine. I need to now use that data to create a subcustomer and contact against a known Customer based on the name fields I capture.
So I have captured on the form Name - John Smith and I need to create a sub-customer and contact with that name against the customer - Company A
I need the work flow to create the relationship as below.
Customer : Company AA > Sub Customer : John Smith >
0