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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
New Lead created workflow-OK when through UI but not when created through web store
I have a VERY simple workflow that sends an email when a new Lead record is created from our customers webstore.
If I manually create the test lead record manually through the user interface, my workflow is triggered and the email is sent.
If I go to the webstore and create a new customer, netsuite creates a lead. I see under system notes the state is Webstore create by -system-, I look at the workflow history and it never entered the workflow.
Workflow is create with:
Record Type Customer
Subtype Lead
Release status is released
Event based
On Create
No event type or context selected.
John Cirocco
Sr. NetSuite Administrator
0