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Sales Order Defaults by Customer - Status
Upon Sales Order creation I would like to set the Status (and possibly other fields) based on customer.
We have our Sales Orders default status set to Pending Approval (under Setup > Accounting Pref ...)
We have some workflows (written by my predecessor) that set certain values (location and some custom fields) based on customer.
In some cases the criteria uses hard coded customer names (seems like a bad practice to me).
Bigger problem is the trigger is on Entry which implicitly relies on the fact that our Sales Reps typically go to a customer record and then New Sales Order.
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