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Defaulting Issues with Full Access Users Entering Time

edited Dec 2, 2019 3:37PM in SuiteCloud / Customization 1 comment

Our current time tracking form hides the department and location as employees will never need to change these when entering time. These fields had always defaulted in for all users based on what was in their employee record. In fall of 2017 this stopped working for some full access users when they logged time using their full access role.

We've contacted support, and essentially the result is that it will never be fixed so we're trying to figure out a way to default all time records to have the employee's department and location without the employee needing to manually enter them. Is this possible with a workflow or some other process?

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