Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Can I set the Credit Card Processor on a Customer Payment via workflow?
We currently use separate Payment Processors depending on the currency listed on the transaction. But when the payment is created via the Netsuite UI, the creditcardprocessor field is often overlooked by the A/R team and often ends up going to the wrong processor. Is there a way to automatically set the standard creditcardprocessor field via a workflow?
0