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billing address on sales order defaults to 'custom' with override checkbox set to true

edited Dec 2, 2019 5:24PM in SuiteCloud / Customization 9 comments

I have a custom field in the address form that I am populating on a user event script, before submit function that is attached to sales order on create. My script is working to populate the custom address field in the customer record but this data does not show up in the billing address on the sales order. For some reason when a sales order is entered in the web store by the customer, the billing address defaults to 'custom' instead of choosing the default billing address for the customer. It is still the right billing address, just shows up

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