Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Sandbox ENV only: SearchTask throwing error
Hello community,
So i'm getting this error when I'm creating a SearchTask via task.create -> type: task.TaskType.SEARCH.
Error: Failed to submit job request: Cannot retrieve connection as both DB and SCOMPID were EMPTY/NULL
This is only happening on Sandbox ENV. It is working in our Production ENV. I'm not sure where.. I ran into this URL, but for me, I'm sending my csv to a filePath and I don't have a fileID:
https://www.flowinglink.com/suitelet-workaround-for-cannot-retrieve-connection-as-both-db-and-scompid-were-empty-null-error-on-sandbox/
Has anyone encountered this error before?
Thanks
0