megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Inventory - removal point?

edited Dec 3, 2019 12:36PM in Account Administration 8 comments

I find that my website is selling more product that I actually have available in inventory. I have my preferences set to NOT sell backordered items but to YES list that an item is out of stock. However, before it is even listed as out-of-stock I have already oversold.   I've looked all over for a setting for this and can't find where to change it modify it for testing...

Is there a place where I can set so the product is removed from inventory as soon as it's added to the cart instead of when the order is completed?

I may have 10 pending orders all ordering the same one product left in stock. . . the result is one complete order and happy person and 9 customers who are upset that they thought that they ordered it bc. there was no 'out of stock' posted and they get left mad and empty handed.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders