Discussions
CSV import charges customers credit cards on import without approval
Double post in errors section but I wanted to make sure this got seen.
Major headache for us today. We have been doing CSV imports of transactions and got a call from a customer complaining about being double charged. It turns out if we have customer credit card info saved in netsuite then import a transaction via CSV from another source netsuite is processing the charge again. As we were having problems with the import most of our effected customers were charged 3 times. Case 829707. created.