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smbXML: heirarchical customers
Hi, trying to import a case in smbXML using the caseEntityRefElement. XML excerpt:
<caseEntityRef> <parentName>307</parentName> <parentName>307:2</parentName> <name type="customer">307:12</name> </caseEntityRef>
and getting this error back:
"There are one or more records with the name [307:12] in this account. The type of record must be specified in the name reference. See the Developer's Guide for more information."
I thought I was doing that with the type="customer" attribute???????
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