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Employee access to NS Support Center

edited Mar 8, 2007 11:06AM in SuitePeople HR / US Payroll 4 comments

I am an administrator. I am trying to give our employees access to the NetSuite Support Center. I have gone into their employee records and have added the NS Support Center to their access.

However, the employees still do not have a link to the Support Center. I have advised them to close/reopen all browser window and to clear caches. Still not links.

Is there an extra step to making this available or is it another NS server caching issue?

--mimib

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