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Customer/contact access in Employee Center confusing?
Can someone maybe clarify for me...
I am an admin (so not assigned any territories), if I change roles and go to the employee Center role, I can only see a small subset of contacts, (either employees or some that are "Sync (System-Generated)"). I can view 800 contacts, but we have in reality approx 200,000 contacts.
On the other hand,
Sales reps who have assigned territories, and therefore only see restricted customers/contacts, when they go to log their expense reports, and they have to select a customer for the expense, all of a sudden they have access to every customer in the system.