Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
workflow action "create record" with unexpected (sensless?) errors
Good morning,
I've created a workflow with several states.
At its last state, I've created an action with these parameters:
- type = create record
- trigger on = entry
- record type = 'customrecord_to_create'
- a list of fields, copied from the record triggering the workflow to the 'customrecord_to_create'
It seems like the workflow action cannot read the values from the source fields (but I'm sure I've put a value into them!), and I get this error:
- USER_ERROR
- Please enter value(s) for: [the complete list of the fields I'm trying to copy from the source record to the new record to be created!!!]
0