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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Max date Criteria ? - Sending pick-up reminder emails
I am looking to create a workflow to send weekly reminder emails to customers to pick up their goods. This is after they have received their "mark packed" fulfillment email and still haven't responded after a week.
Does anyone know how to create criteria that only finds customers who don't have a recent email ?
The closest I have come is returning multiple message results because I haven't figured out a way to find the latest message that meets the criteria.
I can't use max and a date, such as:
Formula(date):
max(case when ({messages.messagetype}='Email' and INSTR({messages.subject}, 'Pick-Up')) then {messages.messagedate})
0